You know what can help Indian businesses beat coronavirus? Bots

Published By: Quartz  |  Published On: April 9, 2020

As the coronavirus (Covid-19) crisis unfolds around the world and in our communities, it will likely increase the demand for certain business services, while causing labour shortages for others. Call centres are overwhelmed because anxious consumers are looking for answers to response and impact of the virus or trying to change travel plans. This has resulted in long wait times and dropped connections, preventing callers from getting help when they need it most. At the same time, call centres are understaffed because agents have called in sick or are unequipped to work remotely.

Businesses now face two crises: unpredictable spikes in demand for services and the need to prepare for a possible economic recession. But one aspect remains crucial: How do organisations survive lockout and curfew situations. There are really three aspects to this.


Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
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