ITC Infotech employees to get bot ‘buddies’

Published By: Times Of India  |  Published On: August 12, 2019

Driven by automation, ITC Infotech has undertaken a workplace transformation that could result in a culture change. The company has chalked out a plan to equip every employee with a digital bot — a software tool that performs tasks it’s configured for. The initiative, which ITC Infotech is officially rolling out in September this year, will cover all 8,500 employees over a period of six months.

While most companies are undertaking automation and are deploying bots for specific functions catering to the workforce and customers, the difference here is that every employee at ITC Infotech will get a bot that will act like a “buddy” and execute mostly mundane tasks to meet the employee’s requirements.

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