For supply chains to transform from being a support function to playing a critical role in the organizations overall profitability, supply chain planning and operations will need to be powered by robust data management and intelligent analytics.

Consumer goods companies’ partner with ITC Infotech to not only amplify their everyday supply chain operations but also identify enhancements in existing process, by leveraging our automated solutions. We have driven transformation for clients across data management, analysis and process support, and performance management across demand planning, supply planning and inventory management.

Creating A Digital Supply Chain Command Center

Business Challenges

Companies need to identify process gaps and key areas of improvement in their existing practice of planning and operation to reduce costs, increase standardization and automation, make informed decisions quickly and enable robust control.

Solution Overview

Data Management

  • Demand Planning – Portfolio rationalization, material masters as per the planning note and new product/customer master
  • Supply Planning – Location, network, product interchangeability masters as per planning note and deployment/TLB masters
  • Inventory Management – Maintaining latest inventory norms for location-based products

Performance Management

  • Demand Planning – Pre-upload checks on forecast accuracy and fidelity, managing exception for estimation process, forecast KPI tracking, and reporting and analysis for S&OP
  • Supply Planning – Creating fill-rate and out of stock reports and performing a root cause analysis, production adherence tracking, shipment performance tracking, and reporting and analysis for S&OP
  • Inventory Management – Actual inventory versus norms analysis, tracking and reporting for customers, norm versus pipeline analysis at different nodes for S&OP

Analysis and Process Support

  • Demand Planning – Monthly planning note analysis, suggesting the correct model to generate stat forecast, creating estimation template for S&OP and uploading and validating it
  • Supply Planning – System heuristics data analytics, system planning masters review, shipment and order management, root cause analysis and issue resolution
  • Inventory Management – Stock flow analysis, monitoring and control, ageing stock analysis, order processing, issue resolution and exception management


  • Increase efficiencies by identifying need-gaps in supply chain planning and operations
  • Cost optimization through process centralization
  • Better control through standardization and automation
  • Aligning multiple complex processes to integrate operations
  • Influencing faster business decision-making

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