COMPETITION TO RETAIN CUSTOMER IS BECOMING FIERCE!!

Customer Loyal Percentage

Customer loyalty is declining by 46%

Customer Shopping

73% of customers expect that you make their shopping experience more relevant

Expensive

It is 7 times more expensive to find new customer than to keep existing one

Membership

About 54% memberships in the US are inactive

Americans Abandoned Loyalty Program

26% of Americans abandoned a loyalty program because it did not offer a smartphone app

According to Forrester – Customer relationships are now the only remaining source of competitive advantage, which makes earning customer loyalty mission-critical in the age of customer –

Source: The 2017 Colloquy Loyalty Census | Forrester

THE NEED OF THE HOUR IS

A next gen feature-rich, yet lightweight enterprise class cloud loyalty solution with strong integration capabilities to delight your customer - raise customer satisfaction, loyalty & advocacy

 ITC Loyalty Infographic 360 degree Infographic

ITC Infotech’s Salesforce certified Next Gen Loyalty solution

Loaded with futuristic features, gamification and CX connectors.

Recognize, engage with and delight your most loyal customers

Manage customer engagement - acquisition to retention to advocacy

Accelerate returns from loyalty initiatives

Drive personalized experience

COMBINING THE BEST OF TRADITIONAL AND MODERN LOYALTY FEATURES

our solution is built for the complex customer journey in the digital age.

An optional native mobile app for Android and iOS, along with a PHP based responsive member portal

Can be tightly integrated with Marketing, Service and Analytics solutions, for a comprehensive E2E customer engagement

Built-in social and gamification frameworks

Rich API layer enables the solution integrate with existing in-house or third-party applications.

Collateral Rack

ITC Infotech’s Salesforce certified Next Gen Loyalty solution is loaded with futuristic features, gamification and CX connectors.

Watch the video to find out more...

As a CX transformation partner to some of the world’s leading brands, ITC Infotech works with clients to help predict customer preferences with actionable insights.
With the rapidly evolving customer journey, loyalty programs are increasingly being looked at as a key lever in the CMO’s arsenal to understand customers better...

DON’T MISS OUR EXPERTS

Meet ITC Infotech at Booth #165 DreamForce 2018 to learn more about our game changing solutions.

Write to us @ contact.us@itcinfotech.com to pre-fix a meeting with our subject matter experts.

Put #Digitaligence to work for you. Get in touch with us now!


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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at contact.us@itcinfotech.com

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Phone: +91-80-2298 8331-37

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