5th Annual CEM & Customer Loyalty MENA Summit


November 20–21, 2018




2 Days

ITC Infotech was a Gold Sponsor at the 5th Annual CEM & Customer Loyalty MENA Summit.

Customers today are empowered with connectivity, numerous options and comfort. They demand a more relevant experience and switch brands at the drop of a hat. So businesses need to fundamentally change the way they engage with customers across channels, delivering a consistent and superior experience throughout the customer journey.

The need of the hour is a defined and actionable enterprise customer experience strategy that drives a renewed focus on customer acquisition, retention and centricity. Given each and every customer interaction delivers a brand experience, ITC Infotech’s suite of CX Services & Solutions enables our clients to redefine Customer Experience.

ITC Infotech Expert SessionSession Title: Connect, Interact & Engage: Building Brand Advocacy through Cross Channel Customer Experience

An abstract:

  • Research indicates that 73% customers expect a more relevant experience! Learn how you can make it happen.
  • This session will highlight different use cases and scenarios of how actionable insights can provide a strong foundation to better understand different customer segments and enhance Customer Experience.
  • Learn how to create customer connects, design relevant interactions and engage continuously to deliver a consistent and enhanced experience across every touch point.

Built on a strong foundation of domain depth and technology experience we have enabled some of the largest corporations in the world to derive value from their CRM and Customer Experience initiatives. Our expertise spans across Retail, Airlines, Hospitality, BFSI, Travel, and CPG industries; straddling leading technology platforms.
ITC Infotech’s core expertise is reflected in our solutions in the Loyalty Management, Marketing Automation, Experience Design, Connected Service, headless Commerce, omni-channel enablement and Mobility Solution areas.

Read more about the event here>>



Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
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