Executive Summary

A global premium motorcycle manufacturer enhanced efficiency, agility, and time-to-market with an integrated eBOM–sBOM solution. ITC Infotech enabled end-to-end design capabilities, streamlined product development, and improved service and parts delivery. The solution provided VIN-specific online content for dealerships, managed product variations, and ensured EU168 compliance for third-party dealers in Europe.

Business Challenge

  • Improve efficiency, agility, quality, and time-to-market with the newly aligned Product Development Process
  • Establish an integrated eBOM–sBOM solution with change management, reducing silos across the business
  • Integrate with upstream ERP and downstream Dealer Management systems for seamless parts ordering
  • Create an online delivery portal to provide vehicle serial number-specific parts lists and technical content to dealerships
  • Provide all relevant vehicle repair and maintenance information to third-party dealers to comply with EU-168 legislation

Business Challenge

  • Improve efficiency, agility, quality, and time-to-market with the newly aligned Product Development Process
  • Establish an integrated eBOM–sBOM solution with change management, reducing silos across the business
  • Integrate with upstream ERP and downstream Dealer Management systems for seamless parts ordering
  • Create an online delivery portal to provide vehicle serial number-specific parts lists and technical content to dealerships
  • Provide all relevant vehicle repair and maintenance information to third-party dealers to comply with EU-168 legislation

Our Solution

  • Enabled end-to-end design capabilities across product development
  • Implemented xBOM Digital Thread Solution for seamless data integration
  • Streamlined Service and Parts Information Delivery for dealerships
  • Managed option pools and product variations efficiently
  • Ensured compliance with EU168 legislation, providing subscription-based, VIN-specific product information to third-party franchise dealers in Europe
  • Extended the core InService solution to meet EU168 regulatory requirements

Key Results and Benefits

  • Established a Single Source of Truth for all product data
  • Simplified part identification and access to up-to-date, parts-specific information; manage products within a family and derive final variant BOM in just a few clicks
  • Improved efficiency through automated approvals, change management, and support for concurrent engineering
  • Enabled faster time-to-market with a streamlined New Product Development (NPD) process
  • Ensured regulatory compliance for vehicle sales in European operations

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About ITC Infotech

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.

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