Executive Summary
Kingdom of Saudi Arabia’s largest bank partnered with ITC Infotech to deliver IV&V services for its digital transformation. ITC Infotech established non-functional requirements for 30+ peripheral systems and conducted end-to-end performance testing—including load, stress, and chaos engineering. A regression test pack was integrated into the CI/CD pipeline, ensuring continuous performance and scalability.
Business Challenge
- Testing Partner to perform IV&V services for the Banks Digital transformation and migration programs
- Manage the performance & scalability of the Banks applications
Business Challenge
- Testing Partner to perform IV&V services for the Banks Digital transformation and migration programs
- Manage the performance & scalability of the Banks applications
Our Solution
- Established non-functional requirements of 30+ peripheral systems of the Core Banking system
- Conducted component-level load testing covering all the critical APIs, web services
- Conducted Silo and holistic performance testing (load, stress and endurance) covering all the critical peripheral systems including Switchware, SWIFT, RTGS, EFTS
- Conducted resource, state & network experiments covering all the systems using ITC Infotech’s robust chaos engineering framework
- Created performance testing regression test pack and integrated with CI/CD pipeline
Key Results and Benefits
- Certified the scalability and resilience of all the systems involved using ITCI robust Chaos engineering framework
- End-to-end response time SLA of less than 3 seconds was achieved for all the workflows under a load of 1000 concurrent users
- New Core Banking system was able to handle 300+ TPS load from 30+ peripheral systems
- Critical APIs and web services responding in less than 200 milliseconds under peak load
- Cost-effective end-to-end performance solution with no Capex leveraging the tool vendor partnerships
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
