Executive Summary
A leading global roofing and waterproofing solutions provider was looking for a partner to Implement OKTA Single Sign-On Solution.
Business Challenge
- Multiple applications with different passwords
- Less secure environment for user access
- High volume of service desk/help desk calls for password reset
Business Challenge
- Multiple applications with different passwords
- Less secure environment for user access
- High volume of service desk/help desk calls for password reset
Our Solution
- 200 applications integrated with OKTA for SSO including SAP and ServiceNow
- CISCO VPN integration with OKTA
- 20 applications enabled with Multi-Factor Authentication using OKTA MFA
- 10,000 users brought under the scope
- 12×5 support of the OKTA platform
Key Results and Benefits
- Centralized user repository
- Self-service features such as password reset and recovery
- Seamless access to multiple application
- Improved auditing & accounting
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
