Let’s meet at:
GCC First - CXOs Connect
Building in India, for the world!
Event Overview
We are excited to host the GCC First – CXOs Connect a multicity roadshow in partnership with AWS, designed exclusively for visionary leaders shaping the future of Global Capability Centers (GCCs).
Join us as we bring together CXOs, VPs, and IT leaders from across industries to explore how GCCs are driving enterprise innovation, building global impact, and redefining the future of work.
Why ‘GCC First’ Matters
Today’s GCCs are not just supporting operations—they are driving transformation.
Our approach is built on the belief that GCCs are:
- Innovation Catalysts – accelerating cloud, AI, and digital initiatives
- Strategic Enablers – guiding business continuity, compliance, and enterprise agility
- Global Connectors – bridging local excellence with global impact
By putting GCCs first, we ensure they receive the focus, investment, and partnership they need to lead with confidence.
Why Attend?
Where Ideas, Innovation, and Industry Leadership Converge.
At ITC Infotech, we believe GCCs are more than just operational hubs—they are strategic enablers and innovation catalysts driving measurable business outcomes for enterprises worldwide.
Through curated roundtable discussions, customer stories, and partner insights, this series will highlight how GCCs are evolving into global centers of excellence.
What Sets This Series Apart
Our Approach:
Enabling Scalable, Impactful GCCs
With over 18 years of experience in building and supporting GCCs, ITC Infotech brings a unique combination
of domain depth, consulting expertise, and technology leadership.
We work with clients to establish, optimize, and scale their GCCs through tailored, results-driven models:
- BuildOperateTransfer (BOT), Joint Ventures, and Managed Delivery Models
- KPI and SLA led frameworks that ensure operational excellence
- Close collaboration with ecosystem partners—including Legal, Real Estate, Technology, and Platform partners—to address end-to-end needs
- Advanced Automation, AI, and intelligent resource planning, delivering up to 30% cost efficiencies
We specialize in GCC transformation for industries such as BFSI, Manufacturing, and Retail, helping global enterprises become more agile, efficient, and future ready.
Topics for Discussion
1. Driving Enterprise Success with HQ–GCC Business Alignment
Aligning GCCs with global headquarters to create cohesive and impactful business partnerships.
2. Cloud-Powered GCCs
How cloud-native ecosystems are fueling cross-industry innovation in GCCs.
3. How GCCs Are Adopting Next-Gen Tech
Real-world applications of Generative AI and LLMs transforming global enterprise capabilities.
4. Building Agile and Scalable GCCs with Cloud Ecosystems
Building next-gen work models for GCCs to enable agility and scale.
5. Building AI-Driven Business Capabilities in GCCs
Unlocking the power of data and AI to drive intelligent decision-making in global enterprises.
6. Global Capability Centers as Strategic Hubs for Innovation
Transforming GCCs into innovation partners for global BFSI and NBFC enterprises.
Event Agenda
| Time | Agenda | Description |
| 5:00 PM – 5:30 PM | Registration & Welcome Refreshments | Guest arrival, registration, and informal networking over refreshments. |
| 5:30 PM – 5:40 PM | Welcome Note | Opening remarks and warm welcome. |
| 5:40 PM – 5:50 PM | Setting the Stage | Address by ITC Infotech leadership outlining the evening’s theme and intent. |
| 5:50 PM – 6:10 PM | Industry Speaker Session | Insights shared by an industry thought leader on the evolving role of GCCs. |
| 6:10 PM – 6.30 PM | AWS Speaker Session | Perspectives from AWS on cloud innovation and next-gen technology trends. |
| 6:30 PM – 6:45 PM | Panel Discussion: Agentic AI | A moderated session featuring voices from industry, ITC Infotech, AWS, and a leading GCC. |
| 6:45 PM – 7:30 PM | Q&A Session | Interactive audience Q&A with panellists. |
| 7:30 PM – 8:00 PM | Demo Session | Live demonstration of emerging tech and capabilities. |
| 8:00 PM – 8:05 PM | Closing Remarks & Thank You Note | Final thoughts and vision forward from ITC Infotech. |
| 8:05 PM Onwards | Networking Dinner | Informal networking over drinks and dinner. |
Our Speakers
Sudip Singh
CEO & Managing Director, ITC Infotech
Manas Chakraborty
President and Chief Operating Officer, ITC Infotech
Vishal Kumar
President & Regional Head ROW, ITC InfotechOur Panelists
