Clients partner with ITC Infotech for a standardized and automated process that ensures reliability and flawlessness. ITC Infotech helps clients meet the challenge of aligning IT with business imperatives by shifting to a hybrid IT using managed services. Our sophisticated orchestration in maintaining and managing data further reduces turnaround time for clients.

Delivering Results

Our cutting-edge cost-effective models of delivery ensure holistic solutions and services with proactive monitoring and self-healing. The framework allows for significant enhancement in technological consolidations while integrating with cloud services.

Infrastructure Monitoring and Management Services

We provide best-in-class infrastructure monitoring and management services including device management and configuration, enterprise-wide server, network, application and database monitoring, incident detection and reporting, detailed statistics and reporting. We have in-depth experience in implementation and operation of various industry standard infrastructure management tools.

Data Center Consolidation

As the industry is consolidating, the age-old physical infrastructure is moving towards virtualization. Existing virtualized environments are now getting consolidated to private clouds. Non-critical environments are moved out of private cloud to public cloud. We have experience in data center consolidation that includes rationalizing the underlying compute capacity, network and security equipment.

Patch Management and Deployment Service

Application deployments and roll outs, patch management, OS image management and migration are major offerings under this sub-service. Our scope of services also includes controlled active package queue to reduce package distribution failures, security compliance and zero touch deployments and migrations. We have mastered industry standard deployment, inventory, endpoint protection and asset management tools like SCCM, Altiris, HPOV and Symantec endpoint protection.

Platform Management Services

Hardware and software platform management services packaged with incident, change and problem management and automation processes assure efficient management of IT infrastructure. We have extensive experience in tools required for monitoring and management, including orchestration.

Technology Management Service

Our specialized management services for storage, database and SharePoint include capacity planning, performance assessment, proactive health check, back up and disaster recovery management.

Business Benefits

  • Robust performance through our comprehensive range of on-demand delivery models, across time zones, countries and locations
  • Cost optimization with enhanced quality across on-site, offshore and hybrid delivery models
  • Integrate data segments and other shared services to cloud with ease
  • Comprehensive self-healing solutions and technology management including planning, performance, assessment and back up that is also outside of automation

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