GCCs – Driving Towards Strategic Excellence

Published By: CXOToday  |  Published On: September 23, 2025

In this feature for CXOToday, Arghyatilak Chanda, Vice President , BFSI, and Vikas Razdan, Vice President and Head –  GIC and India Business, ITC Infotech – explore how Global Capability Centers  are driving strategic excellence in today’s global marketplace.

They examine how GCCs have evolved from cost-saving units into strategic hubs of innovation, decision-making, and digital transformation, reshaping industries across India, the UK, and Europe. The article highlights the sector’s projected growth to USD 99- 105 billion by 2030, with 2.8 million professionals enabling enterprises to access specialized talent, accelerate transformation, ensure compliance, and build sustainable operations.

The piece also underscores how GCCs are evolving into Future Capability Centers (FCCs)- early adopters of AI, ML, cloud, and security, helping organizations scale innovation, strengthen resilience, and thrive in complex global market.

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