Executive Summary
A leading IT services company in Australia partnered with ITC Infotech to drive HR process automation. By digitizing contract generation, building mobile and people services apps, and streamlining contractor management, ITC Infotech improved efficiency, compliance, and workforce management.
Business Challenge
- Contracts generation is a process where the HR Operations team must manually enter new hire details into the pre-defined contracts document template based on the candidate contract type Currently, there are 24 different contracts being used by the HR department, and it is a 100% manual task
- Mobile app needs to be developed for the ERP team’s internal communications
- Om Tool Kit- People services application for tracking hiring and organization change process
- Contractor Management Tool – To track and maintain contractors’ hiring and renewals
Business Challenge
- Contracts generation is a process where the HR Operations team must manually enter new hire details into the pre-defined contracts document template based on the candidate contract type Currently, there are 24 different contracts being used by the HR department, and it is a 100% manual task
- Mobile app needs to be developed for the ERP team’s internal communications
- Om Tool Kit- People services application for tracking hiring and organization change process
- Contractor Management Tool – To track and maintain contractors’ hiring and renewals
Our Solution
- PowerApps used for designing forms and data sources as in SharePoint
- Power Automate used for sending notifications and scheduling activities
- Power Platform-based solution implemented for generating 24 different contracts type
- The mobile app is designed and developed using Power Apps and SharePoint as a data source. Microsoft streams are used for video sharing. Power Automate for sending email notifications
Key Results and Benefits
- Elimination of manual process
- Portal with guided applicants’ data collection
- Improved Applicant Experience
- Centralized System for Information Retrieval, Review, and Processing
- Easy to introduce changes
- Quick turnaround in developing the solution
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
