Lighthouse factory initiative enabled by ITC Infotech’s “OT Connectivity as a Service” offering

Lighthouse factory - OT Connectivity as a Service case study


An American CPG Manufacturer of food toppings, sauces, and syrups.

Business Challenge:

Challenge in connecting the OT layer of the Shopfloor equipment for detecting fault codes resulting in a lack of central monitoring and manual interventions in tracking the downtime hours and reasons. Historical data analysis of the machine or line was not possible as the machine status and downtime reasons were confined within the PLCs.

Benefits Achieved:  

ITC Infotech automated capturing of 2100+ downtime reasons from PLC helps in prioritizing machines and actions towards reducing the downtime. Also, developed a rollout kit for OT connectivity and fault code automation, and much more.

  • 15% reduction in unscheduled maintenance time
  • 3% reduction in line downtime due to focused interventions
  • Packaging line-level logic implementation helped proactive identification of 80% of faults in the bottleneck machine in the line


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