The client is a French multinational hospitality which owns, manages, and franchises hotels, resorts, and vacation properties spread across 100+ countries.
- Adoption of a multi-PMS Strategy meant increased complexity in implementation and integration into central and hotel systems
- Having identified the possible PMSs the corporate team needed sufficient detailed information to provide the regional teams with details on fit for geography, fit for brand, and connectivity readiness into central and hotel systems
- Corporate teams constrained
ITC Infotech was selected by the client for its strong understanding of the Hospitality domain and in-depth expertise in the Property Management System (PMS) owing to its vast experience in implementations and also custom PMS development.
- Unbiased consulting framework-based assessment across all the Cloud PMS products
- Early view of the product fit-gaps
- Provide all vendors equal opportunities to come back with a development roadmap based on geography and brand priorities