Accelerating Customer-Centric Retailing with Platforms of Intelligence


Retail is one of the most disrupted industries with customer expectations rising to the zenith and new formats fragmenting the landscape. The pandemic induced economic slowdown has put additional pressure on already strained margins. This period has also brought in a change in consumer behavior, they now value convenience over pricing. The customers are more discerning. Spoilt for choice and inundated with competitive offers, their loyalty is wavering. The battle for customer attention was never more intense. There is a pressure on CMOs to ensure right customer insights to hyper personalize the experience across channels.

ITC Infotech Solution

ITC Infotech’s Customer Intelligence Platform for Retail Industry empowers CMOs to achieve incremental business value with intelligent and automated customer experiences leveraging conversational AI. Intelligent, context-aware personal assistants deliver personalized experience across e-commerce platforms, improve customer care and increase loyalty engagement. CIOs on the other hand can rapidly scale insights capabilities with modular, plug and play components, seamlessly integrated with existing ecosystem.

What’s in it for you?

ITC Infotech partners with retailers to bring them closer to their customers. Our AI and ML powered Customer Intelligence Platform equips retail marketers to make effective decisions and drive near real-time personalized customer engagement. Empowered with the right intelligence the retail businesses accelerate value realization with over 7% incremental sales and up to 5% reduction in marketing costs.


1 Step 1
FormCraft - WordPress form builder

Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
View Current Openings
Choose Language »
Don`t copy text!