Accelerating Day-to-day Service Desk Operations

Accelerating Day-to-day Service Desk Operations

Client:

Client is a British multinational professional services firm that sells a range of financial risk-mitigation products.

Problem Statement:

As a result of the Covid-19 outbreak, the client had to shift to remote working for most of its employees worldwide which resulted in a need of stable infrastructure and continuous support services.

Benefits Achieved:

ITC Infotech quickly introduced multi-track solutions with the idea to implement a span of 7 days.

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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

ITC Infotech follows a strict hiring process, and all official communication is conducted exclusively through our corporate email domain ONLY (@itcinfotech.com). We do not request any form of payment as part of our recruitment process.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
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