Executive Summary
A global manufacturer needed automated Statistical Process Control (SPC) to ensure consistent quality across sites. ITC Infotech deployed an advanced SPC and Quality Inspection solution across 20+ plants worldwide, enabling real-time data capture, custom rule creation, and multilingual support. The solution improved quality prediction, asset availability, and accelerated corrective actions.
Business Challenge
- Client sought automation of statistical process control for consistent manufacturing quality across multiple locations
- Lack of real-time data capture from factory assets and machines
- Absence of integration with other shop floor applications
- Inability to integrate with multiple protocols within the shop floor
- Need for enhancing quality prediction and asset availability
Business Challenge
- Client sought automation of statistical process control for consistent manufacturing quality across multiple locations
- Lack of real-time data capture from factory assets and machines
- Absence of integration with other shop floor applications
- Inability to integrate with multiple protocols within the shop floor
- Need for enhancing quality prediction and asset availability
Our Solution
- Implemented and deployed an advanced SPC solution across 20+ manufacturing sites in Asia, Europe, and North America
- Automated Statistical Process Control System and Quality Inspection System for global use by operators and quality personnel across multiple sites
- Improved user experience with application support in 11 languages
- Custom rule creation and dynamic, continuous data acquisition from shop floor systems
- Expedited response for corrective measures in response to quality breaches
Key Results and Benefits
- Achieved a 6% to 8% reduction in scrap
- Improved operational efficiency by 12%
- Reduced deployment time by 50% through automated testing
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
