ITC Infotech > Resources > Case Studies > Faster Onboarding of Properties for a Holiday Parks Leader

Faster Onboarding of Properties for a Holiday Parks Leader

October 10, 2025
Faster Onboarding of Properties for a Holiday Parks Leader

Executive Summary

A leading holiday parks operator poised to expand rapidly across multiple ownership models— Owned and Managed, Franchised, and Third-Party/Affiliate—was experiencing long onboarding durations to bring new parks onto the corporate IT ecosystem.

Business Challenge

Onboarding cycle times were too long and unpredictable, delaying commercial go-live and stable operations.

Why it mattered: Delayed revenue (“Time to Sell”), slowed operations (“Time to Serve”), and erosion of partner confidence.

Business Challenge

Onboarding cycle times were too long and unpredictable, delaying commercial go-live and stable operations.

Why it mattered: Delayed revenue (“Time to Sell”), slowed operations (“Time to Serve”), and erosion of partner confidence.

Our Solution

  • Fragmented, serial workflows created idle time between teams.
  • Non-standard configuration templates and variable data inputs drove rework.
  • Limited pre-production validation—no end-to-end integrated test environment—prolonged stabilization

Key Results and Benefits

Recommendations targeted to improve Time to Sell from 6+ weeks → ~1 day (~ 98% reduction) and Time to Serve from ~20 weeks → ~4 days (~95% reduction), with stronger predictability and partner confidence.

Download This Case Study

1 Step 1
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right
FormCraft - WordPress form builder

About ITC Infotech

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.

Read More About ITC Infotech

Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

ITC Infotech follows a strict hiring process, and all official communication is conducted exclusively through our corporate email domain ONLY (@itcinfotech.com). We do not request any form of payment as part of our recruitment process.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
View Current Openings
Choose Language »
Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

Don`t copy text!