Executive Summary
Centralized isolated shop floor assets for better visibility and analysis leveraging ITC Infotech’s OT Connectivity as a Service for one of the largest global CPG-Manufacturer and exporters of food toppings, sauces, and syrups.
Business Challenge
- No connectivity with shopfloor equipment and PLCs for reading fault codes and machine parameters
- No real-time visibility of production line equipment status and associated controllers were not networked and monitored centrally
- Manual entry of downtime hours and reasons at the end of the shift by operators which reduces effective production time
- Downtime reasons captured at a high level e.g., mechanical issues and electrical issues that do not represent exact downtime reasons to take necessary corrective action
- Non-visibility of frequency and magnitude of micro-stops, infeed, and out-feed standby machine status, reduced machine throughput
Business Challenge
- No connectivity with shopfloor equipment and PLCs for reading fault codes and machine parameters
- No real-time visibility of production line equipment status and associated controllers were not networked and monitored centrally
- Manual entry of downtime hours and reasons at the end of the shift by operators which reduces effective production time
- Downtime reasons captured at a high level e.g., mechanical issues and electrical issues that do not represent exact downtime reasons to take necessary corrective action
- Non-visibility of frequency and magnitude of micro-stops, infeed, and out-feed standby machine status, reduced machine throughput
Our Solution
- Sensorization
- PLC Connectivity and OT Interoperability (Gateway)
- Data Discovery
- Fault Code Automation
- Rollout
Key Results And Benefits
- 5% reduction in unscheduled maintenance time
- 3% reduction in line downtime due to focused interventions
- 80% of the faults being proactively identified through line-level logic implementation
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
