Supply Chain workforce planning solution for management of on-field personnel

Supply Chain workforce planning solution for management of on-field personnel


This EU-based client comes with 80+ years of experience in elevators and escalators engineering. They have a presence across the globe in over 60 countries, employing more than 50 thousand people.

Business Challenge:

Having a workforce of thousands of people, the client was facing a serious gap in planning and task assignment for proper utilization of on-field resources. There was no way to get real-time visibility to monitor task progress. There was no single source of all key information and was leading to slower analysis and doubtful decision-making.

Benefits Achieved:

With the implementation of Quintiq solutions to visualize workforce demand and supply, along with the business-specific customization from ITC Infotech, the client is now taking benefits of a custom-built workforce planning solution to plan and manage tasks. Integration with Quintiq and SAP to get a single source of truthful information for faster and more accurate decision making.


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