ServiceNow Support Services for Insurance Major

ServiceNow Support Services for Insurance Major


A leading US-based global insurance services firm providing a broad range of risk, retirement, and health solutions with over 70,000 employees in 120 locations.

Business challenges:

Since the firm selected ServiceNow as a tool of choice, it needed a reliable and experienced partner with the deep domain expertise to operate the device. Moreover, expert assistance required to be improved to address ServiceNow’s development and support requirements and help perform Instance standardization online with the best practices.

Business Achieved:

After joining hands with ITC Infotech, about 150 stories are integrated monthly. Our Phased-implementation approach minimized risk, provided efficiency and robustness in governance, and leveraged offshore Centre of Excellence teams to improve and enhance service.


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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
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