Improved Quality, Traceability, Inventory Control, Process Governance and Delivery Reliability using a Global MES Template

Vertical transport systems with an end-to-end service portfolio of design


A global leader in vertical transport systems with an end-to-end service portfolio of design, manufacturing, installation and service, and operations in 60+ countries. The client prides itself on providing safe, convenient, and reliable mobility solutions.

Problem Statement:

The client’s product portfolio was expanding and requests for customized elevators were rapidly increasing. The challenge was to meet the increasing demand of customized elevators within short lead times while maintaining high quality standards and optimal inventory levels. This required Order Management, Quality Systems, Inventory Planning and Performance Monitoring to be best-in-class across the manufacturing sites.

Benefits Achieved:

Our global MES template harmonized the manufacturing processes across the facilities resulting in a more robust quality system, lean order management and high level of process governance and control. This led to 15% reduction in quality defects, 3% savings on inventory carrying costs, and significant improvement in traceability and delivery reliability.


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