End to End Infrastructure Management

End to End Infrastructure Management


Largest roofing and waterproofing company in Europe, with a significant presence in Asia and Africa. They bring together some of the biggest and most trusted names in the industry.

Problem Statement:

Simplification of client’s IT landscape with end-to-end Infrastructure support and strengthen the core by eliminating multi-platform / tool ecosystem and new age multi-channel engagement options to the end users

Benefits Achieved:

  • Improved CSAT’s  – Above 70% score on all parameters
  • Reduction in manpower costs and improved efficiency per person deployed
  • Experience Level-based (eXLA) services that are driving enhanced experience and customer satisfaction


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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
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