A leading global beverage company faced challenges due to limited infrastructure visibility, lack of integration with authoritative data sources across five global zones, and poor CMDB health. ITC Infotech stepped in to resolve these issues by identifying and integrating relevant data sources, aligning the CMDB with CSDM foundations, enabling comprehensive cloud discovery, and defining CMDB health standards. These efforts resulted in improved visibility, optimized platform usage, and enhanced issue resolution capabilities.
