Executive Summary
The client’s legacy system, built on outdated ASP .NET 1.1 with separate Oracle databases, was hard to maintain, scale, and use efficiently. ITC Infotech consolidated the applications into a single MS SQL Managed Instance (PaaS), redesigned the UI for a responsive user experience, and upgraded to .NET 6.0 and React.js. By leveraging Azure cloud-native services and adding optimized workflows with search filters, the solution improved scalability, performance, and user productivity.
Business Challenge
- Legacy system had to maintain 2 identical applications and separate Oracle on-prem databases
- Outdated technologies (~18 years, ASP .NET 1.1)
- Certain tasks performed by the users were repetitive and cumbersome, UI was not responsive
- Complex setup processes for user transfer locations, extra steps post DMR creation etc.
- Difficult to maintain, enhance, and scale the application
- Dependency on external systems for data
Business Challenge
- Legacy system had to maintain 2 identical applications and separate Oracle on-prem databases
- Outdated technologies (~18 years, ASP .NET 1.1)
- Certain tasks performed by the users were repetitive and cumbersome, UI was not responsive
- Complex setup processes for user transfer locations, extra steps post DMR creation etc.
- Difficult to maintain, enhance, and scale the application
- Dependency on external systems for data
Our Solution
- Consolidated databases and applications into a single application with a single MS SQL Managed Instance (PaaS)
- Redesigned the UI and user journey with rich and responsive user interfaces
- Digitized and upgraded from legacy to latest technologies – .Net 6.0, React.js
- Adopted cloud native services for cost optimization, scalability and performance through Azure
- Enhanced features and optimized multiple clicks, included search filters to improve productivity and performance
Key Results and Benefits
- Single point of entry/access for management to review
- Enhanced user journey with rich and responsive user Interfaces
- Improved performance by using Azure services and modern technologies
- Improved maintainability and performance by employing Async handling
- Better user experience, reduced TCO
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
