Executive Summary
The customer wanted to automate manual HR operations like entering new hire details into the pre-defined contracts document template based on the candidate contract type. Further, there was a need for a mobile app for internal communications. ITC Infotech stepped in with a robust one-stop centralized cloud solution to ensure a smooth and seamless HR administration.
Business Challenge
- Contracts generation – Complete manual entry of new hire details into the pre-defined contracts document template based on the candidate contract type by the HR Operations team. 24 different contracts were used by the HR department.
- Mobile app was needed for the ERP team’s internal communications
- OM Tool Kit – People services application for tracking hiring and organizational changes process
- Contractor Management Tool – To track and maintain contractors hiring and renewals
(For more details, download case study)
Business Challenge
- Contracts generation – Complete manual entry of new hire details into the pre-defined contracts document template based on the candidate contract type by the HR Operations team. 24 different contracts were used by the HR department.
- Mobile app was needed for the ERP team’s internal communications
- OM Tool Kit – People services application for tracking hiring and organizational changes process
- Contractor Management Tool – To track and maintain contractors hiring and renewals
(For more details, download case study)
Our Solution
- PowerApps – For designing forms and data sources such as SharePoint.
- Design and development of the mobile app using this.
- Power Automate – For sending notifications and schedulers activities
- Power Platform-based solution implemented for generating documents for 24 different contracts type.
- An access-controlled system for OM Tool Kit was designed in SharePoint online with the forms developed in HTML-JavaScript and Power Platform.
The contractor Management tool implemented in the Power Platform
(For more details, download case study)
Key Results And Benefits
- One-stop, secured, and robust Cloud-based solution to generate 24 contract types
- The HR team can generate contracts in minutes, with 1000+ contracts generated per year
- Generating reports with 100% accuracy
- The centralized solution implemented for South Africa (SA) and Reset Of Africa (RoA) separately, which handles 3000+ requests per year using OM Tool Kit
- Elimination of excel-based templates to increase transparency and efficiency of the hiring process by 100%
- Easy to manage contractor’s hiring tracking and approval & auto reminders for contract renewals
- 500+ contracts being processed per year using Contractor Management Tool
- Contract hiring process efficiency has increased by 80%
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
ITC Infotech is a wholly owned subsidiary of ITC Ltd. ITC is one of India’s leading private sector companies and a diversified conglomerate with businesses spanning Consumer Goods, Hotels, Paperboards and Packaging, Agri Business and Information Technology.
