Let’s meet at:
GCC First - CXOs Connect

Building in India, for the world!

Start 5:00 PM
SEPTEMBER 12 Friday
End 8:00 PM

LOCATION

Delhi

Event Concluded

Start 5:00 PM
SEPTEMBER 19 Friday
End 8:00 PM

LOCATION

Bangalore

Event Concluded

Start 5:00 PM
SEPTEMBER 26 Friday
End 8:00 PM

LOCATION

Pune

Event Concluded

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Event Overview

We are excited to host the GCC First – CXOs Connect a multicity roadshow in partnership with AWS, designed exclusively for visionary leaders shaping the future of Global Capability Centers (GCCs).

Join us as we bring together CXOs, VPs, and IT leaders from across industries to explore how GCCs are driving enterprise innovation, building global impact, and redefining the future of work.

Why ‘GCC First’ Matters

Today’s GCCs are not just supporting operations—they are driving transformation.

Our approach is built on the belief that GCCs are:

Innovation Catalysts – accelerating cloud, AI, and digital initiatives
Strategic Enablers – guiding business continuity, compliance, and enterprise agility
Global Connectors – bridging local excellence with global impact

By putting GCCs first, we ensure they receive the focus, investment, and partnership they need to lead with confidence.

Why Attend?

Where Ideas, Innovation, and Industry Leadership Converge.

At ITC Infotech, we believe GCCs are more than just operational hubs—they are strategic enablers and innovation catalysts driving measurable business outcomes for enterprises worldwide.

Through curated roundtable discussions, customer stories, and partner insights, this series will highlight how GCCs are evolving into global centers of excellence.

What Sets This Series Apart

Focused, Closed-Door Roundtables

CXOs, VPs, and IT Heads sharing real-world insights.

Curated Topics for Each Location

From BFSI to cross industry innovation and emerging hubs.

Partnership with AWS

Exploring how cloud, AI, and nextgen technologies enable GCCs to lead transformation.

Actionable Takeaways

Strategies to align HQ and GCCs, accelerate innovation, and build future ready operating models.

Our Approach:
Enabling Scalable, Impactful GCCs

With over 20 years of experience in building and supporting GCCs, ITC Infotech brings a unique combination
of domain depth, consulting expertise, and technology leadership.

We work with clients to establish, optimize, and scale their GCCs through tailored, results-driven models:

BuildOperateTransfer (BOT), Joint Ventures, and Managed Delivery Models
KPI and SLA led frameworks that ensure operational excellence
Close collaboration with ecosystem partners—including Legal, Real Estate, Technology, and Platform partners—to address end-to-end needs
Advanced Automation, AI, and intelligent resource planning, delivering up to 30% cost efficiencies

We specialize in GCC transformation for industries such as BFSI, Manufacturing, and Retail, helping global enterprises become more agile, efficient, and future ready.

Topics for Discussion

1. Driving Enterprise Success with HQ–GCC Business Alignment

Aligning GCCs with global headquarters to create cohesive and impactful business partnerships.

2. Cloud-Powered GCCs

How cloud-native ecosystems are fueling cross-industry innovation in GCCs.

3. How GCCs Are Adopting Next-Gen Tech

Real-world applications of Generative AI and LLMs transforming global enterprise capabilities.

4. Building Agile and Scalable GCCs with Cloud Ecosystems

Building next-gen work models for GCCs to enable agility and scale.

5. Building AI-Driven Business Capabilities in GCCs

Unlocking the power of data and AI to drive intelligent decision-making in global enterprises.

6. Global Capability Centers as Strategic Hubs for Innovation

Transforming GCCs into innovation partners for global BFSI and NBFC enterprises.

Event Agenda

Delhi Edition – Our Speakers

Vishal Kumar

President & Regional Head ROW, ITC Infotech

Chandra Balani

Head, AWS Industries India

Ashok Bhardwaj

Vice President of Product Engineering, Gartner

Amit Jaggi

Head of Enterprise Infrastructure, Sun Life Global Solutions India

Ankush Bhandari

VP and Country Leader, Alight Solutions

Kush Kochgaway

Head, Packaged Products R&D, Cloud & Network Services, Nokia

Bharti Sharma

Global Head of Enterprise Service Management, AON

Ankur Mongia

Director of Technology, Fidelity International

Sanjay Yadav

Senior Director, Digital Workplace and Employee Experience, AON

Kausik Kumar

Senior Director – Advanced Analytics | Ameriprise Financial Services LLC