Executive Summary
A government org. in Saudi Arabia, managing a complex application landscape, needed defect-free rollouts, high performance, and strong security for its digital services. We partnered with them to establish a Testing Center of Excellence (TCoE), delivering end-to-end quality assurance that ensured reliability, scalability, and resilience in their digital transformation journey.
Business Challenge
- Diverse Application Landscape: The ministry’s applications included legacy systems, SAP ERP, web portals, and mobile applications.
- Stringent Quality Expectations: Ensuring defect-free rollouts with zero tolerance for failures in mission-critical systems.
- Performance and Security Standards: Applications needed to meet high-performance benchmarks while being resistant to cyber threats.
Business Challenge
- Diverse Application Landscape: The ministry’s applications included legacy systems, SAP ERP, web portals, and mobile applications.
- Stringent Quality Expectations: Ensuring defect-free rollouts with zero tolerance for failures in mission-critical systems.
- Performance and Security Standards: Applications needed to meet high-performance benchmarks while being resistant to cyber threats.
Our Solution
As a strategic software service provider, we partnered with the ministry to establish a Testing Center of Excellence (TCoE), focusing on delivering end-to-end quality assurance services for their digital transformation journey.
- TCoE Setup and Team Deployment
- Comprehensive Testing Approach
• Functional Testing and Localization
• Non-Functional Testing (NFR)
• SAP Testing
• Test Automation and Continuous Integration - End-to-End Test Management
Key Results and Benefits
- Quality Assurance Excellence
- Scalable Testing Operations
- Efficient Defect Management
- Enhanced Performance and Security
- Streamlined Digital Transformation
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
