Executive Summary
The enterprise data platform faced significant challenges, including slow time to market, inflated costs from fragmented processing, and a lack of clear roles. ITC Infotech successfully integrated data processing into a unified MS Fabric platform, decisively eliminating redundancy. This strategic move allows the same data set to support multiple use cases, drastically accelerating implementation and freeing up resources to drive innovation.
Business Challenge
- A large enterprise data platform, utilizing ‘best of breed’ products, failed to meet business needs with poor time to market and lacked the capabilities to embrace AI for inspirational insights
- Data processing was fragmented across 8 different tracks across 8 different tools and platforms
- Heavy investments and overlap of capability led to high cost of data processing
- Unclear roles, responsibilities and lack of prioritization led to dilution of effort and investment
Business Challenge
- A large enterprise data platform, utilizing ‘best of breed’ products, failed to meet business needs with poor time to market and lacked the capabilities to embrace AI for inspirational insights
- Data processing was fragmented across 8 different tracks across 8 different tools and platforms
- Heavy investments and overlap of capability led to high cost of data processing
- Unclear roles, responsibilities and lack of prioritization led to dilution of effort and investment
Our Solution
- Integrated all data processing onto a single enterprise Data platform – MS Fabric
- The global data pantry model adopts one data, one governance, one security model
- Removes redundancy and increases data integrity by quiring data once, cleansing in once and making it available across the enterprise from a single source to be re-used multiple times
- In the data product driven approach, Same data set supports multiple use cases. Makes implementation of new use cases faster by several times
- Effort and investment saved can be diverted towards innovation
Key Results and Benefits
- 19 SPOKES/MARKETS LIVE IN JUST 16 WEEKS!!
- 2X faster onboarding compared to initial plan
- GEN-AI DRIVEN FULLY AUTOMATED ONBOARDING Automated code conversion from snowflake/Synapse/Databricks to fabric
- IMPROVED PRODUCT ADOPTION & TRUST – SUCCESS RATE 99% in EDP 2.0 vs 57% in EDP 1.0
- Over 40% revival of data asset through improved data quality and jobs success rate
- DELIVERING USE CASES IN MINUTES & DAYS THAN WEEKS- Fully Automated AI dashboard deliver fit for purpose business analytics
- 2X FASTER PERFORMANCE & 30% RUN COST SAVINGS ON DATA PROCESSING. Exceeding expectations outlined in the benefit case
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
