ITC Infotech > News & Media > Media Coverage > Rethinking Automation: Strategy, Scalability, and the Human Factor

Rethinking Automation: Strategy, Scalability, and the Human Factor

April 17, 2025

Published By: Express Computer  |  Published On: April 17, 2025

In their latest article for Express Computer, Vimal Nair, Vice President & Global Head – Automation & Testing Services, and Divya Darshan Jannu, Intelligent Automation Practice Lead at ITC Infotech, offer a compelling perspective on how organizations can rethink automation to drive sustainable value. The article explores how intelligent automation—powered by RPA, AI, and analytics—is enabling end-to-end process transformation. The authors emphasize that successful automation goes beyond technology—it requires a strategic roadmap, robust data governance, and a people-centric approach. They stress the importance of workflow assessment, pilot use cases, and clear KPIs, alongside upskilling and reskilling the workforce.

Key challenges such as high implementation costs, legacy system integration, and employee resistance are addressed, while the role of Centers of Excellence (CoEs) is highlighted as crucial for standardization and scalability. With a strong focus on ethics and cybersecurity, the article encourages organizations to build resilient, transparent, and future-ready automation ecosystems that balance innovation with long-term impact.

SOURCE

Read complete article here: https://www.expresscomputer.in/guest-blogs/rethinking-automation-strategy-scalability-and-the-human-factor/124154/

Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech's officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

ITC Infotech follows a strict hiring process, and all official communication is conducted exclusively through our corporate email domain ONLY (@itcinfotech.com). We do not request any form of payment as part of our recruitment process.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.
View Current Openings
Choose Language »
Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

Don`t copy text!