Executive Summary
ITC Infotech successfully upgraded and migrated Quintiq from version 4.3 to 6.0.9, enhancing planning and scheduling capabilities while ensuring seamless implementation and future business growth.
Business Challenge
- The Quintiq upgrade from version 4.3 to 6.0.9 involved technical and functional challenges, including setting up a new Quintiq server and migrating three applications within a tight timeframe
- The process included installing and configuring new applications (Company Planner, Scheduler, and Logistics Planner) across Dev, QA, and Production environments while migrating to the new IT infrastructure
Business Challenge
- The Quintiq upgrade from version 4.3 to 6.0.9 involved technical and functional challenges, including setting up a new Quintiq server and migrating three applications within a tight timeframe
- The process included installing and configuring new applications (Company Planner, Scheduler, and Logistics Planner) across Dev, QA, and Production environments while migrating to the new IT infrastructure
Our Solution
- ITC Infotech successfully upgraded Quintiq from version 4.3.0 to 6.0.9, using an Upgrade Assessment Toolkit to identify and prioritize client needs
- The upgrade included deploying new Quintiq applications for Company Planner, Scheduler, and Logistics Planner across multiple sites, ensuring compatibility with the new IT infrastructure within short duration
- The migration was coordinated globally, ensuring operational consistency, while many users were trained on the upgraded system
Key Results and Benefits
- The successful Quintiq upgrade delivered faster implementation within short duration, enhancing planning and scheduling capabilities
- It also laid the foundation for future business growth with support for WebUI and mobile applications
- The seamless upgrade process ensured high customer satisfaction by avoiding disruptions to business operations
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
