Executive Summary
Enterprise data platform transformation for AI enablement using Fabric, Copilot, ChatGPT
Business Challenge
- A large enterprise data platform, utilizing ‘best of breed’ products, failed to meet business needs with poor time to market and lacked the capabilities to embrace AI for inspirational insights
- Data processing was fragmented across 8 different tracks across 8 different tools and platforms
- Heavy investments and overlap of capability led to high cost of data processing
- Unclear roles, responsibilities and lack of prioritization led to dilution of effort and investment
Business Challenge
- A large enterprise data platform, utilizing ‘best of breed’ products, failed to meet business needs with poor time to market and lacked the capabilities to embrace AI for inspirational insights
- Data processing was fragmented across 8 different tracks across 8 different tools and platforms
- Heavy investments and overlap of capability led to high cost of data processing
- Unclear roles, responsibilities and lack of prioritization led to dilution of effort and investment
Our Solution
- Integrated all data processing onto a single enterprise Data platform – MS Fabric
- The global data pantry model adopts one data, one governance, one security model
- Removes redundancy and increases data integrity by quiring data once, cleansing in once and making it available across the enterprise from a single source to be re-used multiple times
- In the data product driven approach, Same data set supports multiple use cases. Makes implementation of new use cases faster by several times
- Effort and investment saved can be diverted towards innovation
Key Results and Benefits
- 19 SPOKES/MARKETS LIVE IN JUST 16 WEEKS!!
- 2X faster onboarding compared to initial plan
- GEN-AI DRIVEN FULLY AUTOMATED ONBOARDING Automated code conversion from snowflake/Synapse/Databricks to fabric
- IMPROVED PRODUCT ADOPTION & TRUST – SUCCESS RATE 99% in EDP 2.0 vs 57% in EDP 1.0
- Over 40% revival of data asset through improved data quality and jobs success rate
- DELIVERING USE CASES IN MINUTES & DAYS THAN WEEKS- Fully Automated AI dashboard deliver fit for purpose business analytics
- 2X FASTER PERFORMANCE & 30% RUN COST SAVINGS ON DATA PROCESSING. Exceeding expectations outlined in the benefit case
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
