Delivering a seamless experience from click to brick,

is #Digitaligence at work!

The future of shopping will belong to those who are able to capitalize on some of the biggest retail industry challenges amidst increasing competition: deeper consumer engagement, cross channel strategy, rapid product innovation, cost efficiencies, value chain integration and more.

Leading global retailers are turning to ITC Infotech to create new digital engagement possibilities for consumers across channels, driven by insightful data and analytics. From bringing in cutting edge product design and development capabilities, to helping source merchandize from across the global supplier network, while adapting and managing the dynamic structures of supply chains and driving superior cross channel consumer engagement and commerce possibilities – ITC Infotech partners with its retail customers to create new data driven digital possibilities.

Digital Technologies integrated across the Retail ecosystem

DIGITAL TECHNOLOGIES INTEGRATED ACROSS THE RETAIL ECOSYSTEM

DELIVERING RESULTS

Retailers juggle with a multitude of factors across channels – demand forecasting, price, space allocation and so on. ITC Infotech helps retailers overcome this hurdle through closed-loop planning and optimization. Our collaborative planning, forecasting and replenishment offerings equip retailers with a what-if plan for demand management.

Product innovation is key to maintaining a lead over the competition in the current market scenario, a problem that most retailers face. ITC Infotech, through its offerings like Shopper- & Market- Insights-Driven PLM, value-added apps, and Digital Product Information Management, helps retailers remain market-relevant.

New challenges emerge as retailers adapt to a global market. What we bring to the table is a rapid response supply chain that covers everything from strategic design to execution and operations. We bring optimization and visibility to supply chains, and introduce smart logistics and energy management, and WMS, making global trade efficient.

Cross channel commerce, order and inventory orchestration, and last mile fulfilment have been at the forefront of retailer strategies for some time now. ITC Infotech brings to the table solutions for conversational AI/ML and mobile driven commerce, next-gen unified commerce engine with APIs and micro-services, and omni-channel order orchestration.

Leveraging disruptive technologies to personalize customer experiences is a tough game for any retailer. Our solutions include AR/VR use-cases for in-store and remote experiences; UI/UX Innovation; Gesture, Facial, Biometric Recognition; IOT, Beacons use-cases for in-store and near- store; and Lateral Thinking, Quick Prototypes, Fail Fast, Adapt Fast.

RESOURCES

Brochure

Energy Analytics and Maintenance for Retail

Energy is amongst the top 4 operating expenditures in retail, and it is constantly growing. Here are a few ...

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Custom Fiori “Purchase Order Approval” App: Making Decisions...

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SAP S/4HANA ‘MRP Live’: Contemporary Planning Solutions for...

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SAP Solution Manager 7.2: A Transformational Change

SAP Solution Manager is at the center of SAP implementations and is an established solution for monitoring and ...

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SAP S/4HANA ASSESSMENT: FUTURE IS NOW

SAP S/4HANA is the next generation business suite designed to help you run simple in the digital economy. It is a new ...

Case study

SAP Success Factors Suite Implementation Enabled Simplification of HR...

The customer wanted to simplify its processes in managing HR and talent related activities like recruiting, performance ...

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Enabling Collaborative Product Development

Unavailability of product development data and lack of collaboration between geographically dispersed teams was ...

Case study

Accelerating Product Development with Automated Workflows and...

The client was struggling with increasing sampling costs and long development cycles.

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Customized Assortment Building Platform through PLM

Our client had various National Organizations that were individually responsible for deciding assortments, creating a ...

Case study

Comprehensive DW Strategy & Roadmap Helps Exploit Synergies...

The client needed a comprehensive data warehouse strategy and roadmap and associated information architecture to ...

Case study

POS & Loyalty Backend Integration Enhances Customer Experience

Inability to fully deliver on a superior customer experience due to technology bottlenecks and less than adequate ...

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Introduction of Coalition Loyalty Program Across Premium Brands...

Strong independent loyalty programs across different premium businesses of the parent company. However, initial studies ...

Brochure

SMART Industry Solution for Oracle Transportation Management (OTM)

Consumer empowered economy is driving the FMCG, CPG and Retail Industries to comply more accurately with the ever ...

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SMART Solutions for Oracle Transportation Management (OTM)

Globally, organizations spend about 5%-17% of sales revenue on transportation depending on the level of market ...

Brochure

SMART Solution for Oracle Transportation Management: On-Demand...

Managing Oracle Transport Management (OTM) applications to fulfill changing process needs is critical in achieving ...

Infographic

Customer Value Management (CVM)

ITC Infotech’s Customer Value Management (CVM) framework is a closed loop process that enhances knowledge about ...

Infographic

Partner Collaboration Portal

Our solution provides Retailers with a comprehensive framework to enable collaboration with partners across the ...

Infographic

API Management

ITC Infotech's API Management Solutions help clients collaborate and innovate seamlessly - anytime, anywhere and across ...

Infographic

Supply Chain Network Design and Optimization

Supply Chain Network Design and Optimization is a process to determine the unique network configuration for the supply ...

Brochure

Consulting Led Technology Services & Solutions for the Retail...

To compete effectively, Retailers need technology partners with a blend of strategic and operational consulting ...

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Production Order Tracking in PLM for Retail, Footwear & Apparel...

Retailers and Brands are competing to reduce time-to-market and bring in new collections more often. The fast paced ...

Brochure

Core Banking Surround Services

Banks today are reinventing their business and operating models to address changing market dynamics. To win in the ...

Brochure

Establishing an Adaptive Supply Chain

Superior supply chain performance drivers value creation by aligning supply chain objectives with strategic ...

Case study

Defining Single View of Customer (SVC) Strategy & Roadmap

The client was using multiple applications across LOBs (Line of Businesses) and entities to store and manage customer ...

Case study

Streamlining Project Management & Demand Processes

Owing to business expansion, both in terms of the number of stores and the number of concepts, the IT Organization of ...

Case study

Loyalty Strategy and Roadmap for a Large GCC Based Retail Conglomerate

While the existing loyalty program witnessed significant growth in its member base, the program was still not ...

Case study

Streamlining Operations to Enable Global Transformation

The client, one of the oldest and most reputed men's clothing chains in the United States, was preparing to scale up ...

Case study

Reducing Time-to-Market by Unifying Business Processes

The client’s complex wholesale business entailed catering to the needs of their customer base, brands & licensors, ...

Case study

A Quick Out-of-the-box PLM Implementation Helped a Leading Running...

With the Retail and Consumer Goods industry seeing increasingly shorter product cycles and more variants, our client ...

Case study

Modernizing Design-to-Production Cycles

Outdated systems and manual workflows were resulting in unreliable data and reactive decision-making.

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Top Five Trends for Consumer Goods & Retail Industry in 2015

Glocalisation – phenomenon of the modernized world – has a profound effect in the CPG & Retail industry and has ...

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The Role of a Loyalty Program in Creating Contextual Customer...

While most firms acknowledge the growing importance of contextualization, they often fall short in both strategizing ...

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Measurable Loyalty – An Imperative for Multi Concept Retail...

Despite significant investments in Loyalty programs, retailers across the board are unable to measure the effectiveness ...

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CPG-Retail Collaboration in Emerging Markets

Collaboration - a systematic and conscious effort between two parties in creating a positive synergy by working towards ...

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Choosing the Best Warehouse Management System

Growing customer demands and changing market conditions call for all business processes to be streamlined for ...

Case study

Improving Marketing RoI through Analytics Driven Campaigns

The client had limited knowledge about their customers. Despite having a loyalty program in place, customer churn in ...

Case study

Aligning IT with Business to Drive Business Growth

To support its supply chain process, the client had implemented a Supply Chain Management (SCM) system based on MOVEX ...

Case study

Optimized New Product Introduction Process Enables Significant Cost...

With roughly 60% of products sold at the retail stores being designed in-house, and their manufacturing outsourced to ...

Case study

Leading Off-price Retailer Improves Global Collaboration by Breaking...

The client's product development ecosystem was disconnected - design data resided on disparate systems and different ...

Case study

Global Lifestyle Footwear Brand Establishes an Integrated Design...

The client’s legacy Product Information (PI) system enabled only basic product data management and could not cope ...

Case study

Enhancing Business Process Efficiency

The client’s full-line sporting goods store was unable to operate at the optimum functional capability due to manual ...

Case study

Increasing Cross-Functional Team Collaboration & Efficiency in...

The client lacked a centralized product repository to share and control product information. A specialized color ...

Case study

Common Product Development Process Enables Increased Efficiency,...

The client is a retail conglomerate having operations across North and South America, Europe and Asia. They wanted to ...

Videos

ITC Infotech’s Loyalty and Campaign Management Services
ITC Infotech’s next-gen, integrated and comprehensive Ecommerece, Loyalty and Campaign Management Services powered by Oracle Commerce Cloud, Oracle Loyalty Cloud and Oracle Marketing Cloud, is...

iTech 2016: AR/VR Hackathon

iTech 2015 – IoT Hackathon

Delivering competitive advantage through Customer Experience

Integrated CX Solutions for Sales, Marketing & Service

Partners

#Digitaligence

3X

Spending among middle-class consumers globally will almost triple by 2030

24%

Of in-store shoppers ranked online activity as one of the three most influential activities

$380 bn

Estimated reduction in cost through automated checkouts, by 2025

Put #Digitaligence to work for you. Get in touch with us now!


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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at contact.us@itcinfotech.com

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37