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REDEFINE CUSTOMER EXPERIENCE With ITC Infotech’s Loyalty Services

Brochure

REDEFINE CUSTOMER EXPERIENCE With ITC Infotech’s Loyalty Services

Learn more about how ITC Infotech's solutions for customer or business partners Loyalty programs help firms to maximize the increase in their customer base and minimize their spends.

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NEXT GEN LOYALTY SOLUTION

Brochure

NEXT GEN LOYALTY SOLUTION

Our Salesforce certified Loyalty solution is loaded with futuristic features, gamification and CX connectors. Bundled with industry-specific templates, an optional customizable responsive member portal and a mobile app, the Loyalty solution helps manage customer engagement right from acquisition to retention to advocacy, and accelerate returns from loyalty initiatives.

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AI & NLP Based Claim Processing Automation Solution Reduces Resolution Time By 80% for European Airline

Case study

AI & NLP Based Claim Processing Automation Solution Reduces Resolution Time By 80% for European Airline

ITC Infotech conceptualized and developed a next-generation automation solution designed specifically for the airline business. The solution enables automation of passenger claims and grievance redress mechanism.

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Automation – The Foundation of Digital Transformation

Whitepaper

Automation – The Foundation of Digital Transformation

Traditionally, automation has been associated only with back-office processes with considerable system integration efforts. Robotic Process Automation (RPA), on the other hand, is non-invasive and mimics the actions of an end user at the user interface level. RPA is getting more sophisticated nowadays and Cognitive RPA powered by AI, ML & Analytics gives organizations a clear competitive advantage by significantly improving operational efficiency and cost savings. RPA can be leveraged in both core and support functions for better value realization. It is critical for RPA to be a strategic initiative for a successful transformation.

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at contact.us@itcinfotech.com

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37