Delivering an enterprise IT infrastructure which moves with the speed of digital disruptors,

is #Digitaligence at work!

Clients partner with ITC Infotech for a standardized and automated process that ensures reliability and flawlessness. ITC Infotech helps clients meet the challenge of aligning IT with business imperatives by shifting to a hybrid IT using managed services. Our sophisticated orchestration in maintaining and managing data further reduces turnaround time for clients.


Our cutting-edge cost-effective models of delivery ensure holistic solutions and services with proactive monitoring and self-healing. The framework allows for significant enhancement in technological consolidations while integrating with cloud services.

  1. Infrastructure-monitoring-and-management

    Infrastructure Monitoring and Management Services

    We provide best-in-class infrastructure monitoring and management services including device management and configuration, enterprise-wide server, network, application and database monitoring, incident detection and reporting, detailed statistics and reporting. We have in-depth experience in implementation and operation of various industry standard infrastructure management tools.

  2. Platform-management-services

    Platform Management Services

    Hardware and software platform management services packaged with incident, change and problem management and automation processes assure efficient management of IT infrastructure. We have extensive experience in tools required for monitoring and management, including orchestration.

  3. Data-center-consolidation

    Data Center Consolidation

    As the industry is consolidating, the age-old physical infrastructure is moving towards virtualization. Existing virtualized environments are now getting consolidated to private clouds. Non-critical environments are moved out of private cloud to public cloud. We have experience in data center consolidation that includes rationalizing the underlying compute capacity, network and security equipment.

  4. Technology-management-service

    Technology Management Service

    Our specialized management services for storage, database and SharePoint include capacity planning, performance assessment, proactive health check, back up and disaster recovery management.

  5. Patch-management-and-deployment

    Patch Management and Deployment Service

    Application deployments and roll outs, patch management, OS image management and migration are major offerings under this sub-service. Our scope of services also includes controlled active package queue to reduce package distribution failures, security compliance and zero touch deployments and migrations. We have mastered industry standard deployment, inventory, endpoint protection and asset management tools like SCCM, Altiris, HPOV and Symantec endpoint protection.

Business benefits

  • Robust performance through our comprehensive range of on-demand delivery models, across time zones, countries and locations
  • Cost optimization with enhanced quality across on-site, offshore and hybrid delivery models
  • Integrate data segments and other shared services to cloud with ease
  • Comprehensive self-healing solutions and technology management including planning, performance, assessment and back up that is also outside of automation




Efficiently Protect Virtual Machines With Our Cloud Backup Service...

As virtualization platforms and functionality become more robust, more and more of your data and applications will ...


Agentless Cloud Backup and Recovery Software for the Enterprise

ITC Infotech and Asigra Cloud Backup protects all of your organization’s critical data, including applications and ...
Standardized Managed Services for Mac Clients Enabled Performance Improvement & Reduced Cost of Ownership

Case study

Standardized Managed Services for Mac Clients Enabled Performance...

There are about 2000 Mac devices operating within the customer’s IT environment. Unlike its Windows set-up, the Mac ...
Robust Incident Engineering And Program Management Support Services For Seamless Operations

Case study

Robust Incident Engineering And Program Management Support Services...

Lack of an effective service management system led to a major outage with the client’s mission-critical services. ...
Unique & Offshore-Driven Monitoring Services Model Helped Reduce Operational Cost by 65%

Case study

Unique Offshore-Driven Monitoring Services Model Helps Reduce...

It was crucial for our Insurance client to make sure that their users and customers got continuous and trouble free ...
Effective Implementation of ITIL Processes Enabled Server Availability Rate of Over 99.85% for a FMCG Major

Case study

Effective Implementation of ITIL Processes Enables Server...

ITC Infotech helped the client improve overall performance efficiency and availability of their infrastructure - ...
Centrally Managed Remote Support for VDI Helped to Reduce Yearly Support Cost by Over 70%

Case study

Centrally Managed Remote Support for VDI Helped to Reduce Yearly...

The client implemented VDI (Virtual Desktop Infrastructure) for its Windows based corporate environment, provisioning ...
How to choose your Cloud Backup service provider?


Selecting a Cloud Backup Service Provider

Nearly 2- 4% of hard drives have to be replaced each year and companies are losing precious data. You need to be in the ...
Agentless backup ensures back up consistency, improved recoverability and significant savings


Agentless Backup – Myth or Reality?

Dealing with backup software agents is a cumbersome and mundane task that can be extremely time consuming. Using an ...
Secure end-to-end backup and recovery solution that protects all data


Cloud Backup and Recovery for End Point Devices

Confidentiality is a key consideration in today’s data driven era and yet, with BYOD data has never been more ...
Improve business continuity with a dependable cloud backup solution


Enterprise Cloud Backup and Recovery Software for Private and Hybrid...

Current private cloud environments require a lot of backup assets that private enterprises need to buy, manage, and ...
Streamlined SLA Based Offshore Support System Helped Reduce TCO & Outstanding Call Volume by 40%

Case study

Streamlined SLA Based Offshore Support System Helped Reduce TCO...

A legacy portal based system supporting 56 applications, developed and maintained by internal IT team, faced roadblocks ...
How ITC Infotech Assisted a Cloud & Enterprise Services Company to Improve its Incident Management System & Fix Live Site Outages

Case study

A Cloud & Enterprise Services Company Improves its Incident...

The client is a global services organization (GSO) is responsible for supporting and maintaining the infrastructure of ...


Partners in Progress: Solvay
Chief Information Office (CIO) Solvay speaks about the long-standing association with ITC Infotech and the sustained value delivery. "ITC Infotech put in lots of effort to understand our needs &...

iTech 2016: AR/VR Hackathon

iTech 2015 – IoT Hackathon

Data Plumbing at Work

Trade Promotions Optimization



Companies using cloud technologies wished they adopted sooner


90% of people will have unlimited and free (advertising-supported) storage by this year


Of global enterprise IT organizations will commit to hybrid cloud architectures by 2017

Put #Digitaligence to work for you. Get in touch with us now!

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37