An agile and intelligent approach to Aftermarkets Services,

is #Digitaligence at work!

Aftermarket services contribute to almost 40-80% of profits, emphasizing the importance of linking service information with products. In service organizations, working divisively in silos creates gaps in service processes leading to delays, directly impacting profits.

Clients across industries partner with ITC Infotech to create an integrated service platform to transform from product-centric to service oriented business activities. We help clients integrate and synchronize their service functions by consolidating to an integrated service lifecycle management platform. Enabled by a closed loop feedback mechanism, we provide further opportunities to improve product design and manufacturing process operations.


We help clients view service as a strategic differentiator for future viability. ITC Infotech’s service lifecycle management services helps industries find new ways to reinvent and transform service performance in order to gain a sustained competitive edge in service delivery.

  1. Successful-implementations

    Successful Implementations

    • Progressed the Digital transformation agenda of a global leader in the elevator and escalator industry by automating and streamlining documentation processes
    • Reduced documentation costs by utilizing automated publishing processes and reuse of service information for a leading automobile manufacturer
    • Improved service availability and user experience with an upgraded service information management system for a global leader in oil and gas industry
  2. Service-life-cycle-management-services

    Service Lifecycle Management Services

    • Implementation and integration services
    • Upgrade and migration
    • Technical writing
    • CAD 2D illustration and 3D animation
    • Legacy conversion of technical manual to XML from Adobe FrameMaker, Microsoft Word documents, etc.
    • Compliant to Oasis DITA standards
    • Style sheet development
    • Training and adoption
    • Testing and application support


Value delivery in action: Pricol
Pricol is an automotive components and precision engineered products manufacturer. Hear directly from Pricol Group Chief Information & Technology Officer talk about creating value with ITC Infotech...

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10 %- 15%

Of all global parts revenue will be generated online by 2025


Reduction in maintenance cost by application of IoT


80% parts produce 20% revenues

Put #Digitaligence to work for you. Get in touch with us now!

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