April
30, 2020

Pandemic unleashed Indian IT’s ability to de-risk: ITC Infotech

April 30, 2020 | The Hindu

Pandemic unleashed Indian IT’s ability to de-risk: ITC Infotech

The pandemic has unleashed Indian IT’s ability to maintain business continuity and help clients de-risk their businesses during exigencies, while ensuring productivity, data security and constant customer connect, says ITC Infotech, the technology arm of retail conglomerate, ITC Ltd.

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April 28, 2020 | ETCIO

All 9,000 ITC Infotech employees to get bot buddies by end of the year

This article in ETCIO looks at what’s going beyond the scenes in one of the largest software bot deployments in the world - A deployment of bots for all 9,000 employees will make ITC Infotech the first such company in the world to create bots for all its employees. While most companies are undertaking automation and are deploying bots for specific functions catering to the workforce and customers, the difference here is that every employee of the company will get a software bot that will act as a buddy and execute all the mundane tasks.

Going digital one bot at a time, in partnership with Automation Anywhere.

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April 20, 2020 | scroll.in

As India Inc adjusts to remote working, automation can help tackle new challenges

As the coronavirus crisis unfolds around the world and in our communities, it will likely increase the demand for certain business services, while causing labour shortages for others. Call centres are overwhelmed because anxious consumers are looking for answers to response and impact of the virus or trying to change travel plans.

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April 09, 2020 | Quartz India

You know what can help Indian businesses beat coronavirus? Bots

As the coronavirus (Covid-19) crisis unfolds around the world and in our communities, it will likely increase the demand for certain business services, while causing labour shortages for others. Mayank Jain, VP- Business Consulting at ITC Infotech shares his views on how Bots can present a significant solution during these testing times.

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