Transforming from being disrupted to being a disrupter with speed & agility,

is #Digitaligence at work!

By using technology as an efficiency multiplier, companies in the Hospitality sector can drive sustained profitability, create a clear competitive advantage and stay relevant in a highly disrupted industry.

Technology platform providers have created industry specific solutions to fast-track transformation of operations. Hotels can take advantage of these technologies though robust testing processes to ensure the technology is aligned to their unique business requirements.

Leading hospitality players partner with ITC Infotech to power their operations with Oracle’s Hospitality for hotels – OPERA Enterprise Solution. Our robust testing frameworks and automation modules, built specifically for the hospitality industry, deliver integrity of data and assess functionality impact for system upgrades, new applications and product integrating.




Clients work with ITC Infotech to get a holistic test environment – ensuring optimal performance of technological solutions.

Our defined approach to comprehensive testing includes script planning, taking into consideration the efficacy of the existing script and suggests improvements based on the reading of existing data. A regression test is also performed in a controlled environment to identify the subsequent success and failure of upgrades. We also perform manual simulations to confirm failures.

  • Automation scripts available for both Opera Property Management System (PMS) and Opera Sales and Catering (S&C)
  • Test automation scripts developed in HP-UFT as a foundation for Regression test
  • ITC Infotech’s Opera PMS test automation suite covers 1100 automation test cases from profiles, reservations, front desk, rate query, rate management, cashiering, accounts receivable, commissions to other miscellaneous modules
  • Our Opera S&C test automation suite covers 900+ automation test cases from accounts, contacts, activities, scheduler, detailed calendar, sales rep dashboard, potential, inquiry, business block, quick business block, group rooms control, leads, events, function diary & reports data extraction modules
  • After each test run, reports are generated automatically – clearly indicating test run status along with reasons for each failed test

Our comprehensive testing solution delivers data integrity in the system while ensuring there is no impact on the exchange of data. We also provide comprehensive functionality testing of the system to check for any degenerations owing to upgrades.

We have also created accelerated test services for:

  • Manual testing for Opera PMS, ORS, S&C, SFA and Web Proposal
  • Automated testing for Opera PMS and S&C

Business benefits

  • Short execution cycles ensures faster time-to-value
  • Increased test coverage ensures optimum system performance – through additional rows of data with minimal increase in execution time
  • 5X reduction in testing time & effort
  • Increased efficiencies



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Comprehensive Information Governance Strategy & BI Initiative...

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Well-defined BI Strategy & Roadmap Improves Cost Visibility

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Introduction of Coalition Loyalty Program Across Premium Brands...

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Improving Guest Services with RFID-based Guest Recognition System for a Leading Hotel Group

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Improving Guest Services with RFID-based Guest Recognition System for...

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Create a heightened contextual customer experience through an effective loyalty program


The Role of a Loyalty Program in Creating Contextual Customer...

Contextualization of customer experience allows brands to identify their target audience. By linking historical data of ...


Delivering competitive advantage through Customer Experience
View select case study snapshots of how ITC Infotech has transformed Customer Experience for companies across industries including Retail, Hospitality, Airlines & Travel and Consumer Goods.

iTech 2016: AR/VR Hackathon

iTech 2015 – IoT Hackathon

Trade Promotions Optimization

10th Edition: Supply Chain Practitioners Council (SCPC)


50% +

Hotel bookings were online in 2015

45% to 85%

More revenues by harmonizing Revenue Management, Reservations & Marketing


By 2017, millennials will rise up as the most dominant consumer group - replacing baby boomers

Put #Digitaligence to work for you. Get in touch with us now!

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37