When applications power operations and growth,

it’s #Digitaligence at work!

Consumer goods companies are facing multiple challenges as they adapt to the Digital paradigm – with increased complexities in maintaining reliable and streamlined operations, while developing holistic visibility of disparate systems and applications. To ride the digital wave and word on strategic initiatives, consumer goods companies need support in migration, maintenance, re-engineering and testing – to improve performance and reduce system downtime

CPG CIOs partner with ITC Infotech to leverage our extensive experience and expertise across a broad range of application software technologies, tools and platforms to bring in enhanced cost efficiencies.

BUSINESS CHALLENGES

Large CPG companies with distributed global operations are faced with managing increasing complex and large portfolios of discrete applications. CIOs are also mandated to bring in higher efficiencies, optimize costs and deliver greater value to the business – transforming operations to be digital ready and digital savvy.

SOLUTION OVERVIEW

Clients partner with ITC Infotech to leverage a shared service model for application maintenance and support – bringing in vast experience in a wide variety of platforms, tools and app software technologies.

  • Java/Open Source technologies including Java/J2EE, EJB, JavaScript and XML
  • Microsoft technologies including .NET, VB, ASP and VBScript
  • SAP technologies
  • Database technologies including SQL Server, Oracle, DB2 and MySQL
  • Operating systems including Windows, Unix and Linux

ITC Infotech’s robust IT infrastructure maintenance and support teams help clients with server consolidation and management, migration and messaging services, database and storage management, network management, technology upgrades, maintenance, configuration, administration and network infrastructure support.

  • Operating system: Windows, Linux and Unix
  • Mail server: Lotus, Exchange, Send mail and Q mail
  • Back up: Tivoli, Arc Server
  • Monitoring tool: HP Open View and Nagios
  • RESULTS

    • Year-on-year cost optimization
    • Rationalization of software and tool license costs
    • Higher productivity
    • Consistency across global operations
    • Coordinated intra-group transaction

    RESOURCES

    maximize-roi-secondary-sales-insight-case-study-1

    Case study

    Robust BI Solution Enables Higher ROI & Delivers Significant...

    From geopolitical and economic macro trends to major shifts in regulations such as the Food Safety Modernization Act ...
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    Case study

    Well-designed BI Migration Strategy & Implementation Helps...

    The client needed an expert team to help them access their current BI landscape and perform Cognos migration. The ...
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    Case study

    Integrated BI Global Rollout Solution Enabled Streamlined Operations...

    Rapid changes in technology, fluctuating client behavior and shrinking product lifecycles make the modern business ...
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    Case study

    Supply Chain Business Process Redesign Helps Reduce High Levels of...

    In a B2C environment the client was operating in a high demand variability and low order visibility situation. Also, ...
    supply-chain-network-optimization-1

    Case study

    Supply Chain Network Optimization for Efficiency, Reduced Cost and...

    High supply chain network costs and reduced profitability made more complex by the dynamicity of the company’s global ...
    otm-thumb

    Brochure

    Smart Solution Oracle Transportation Management(OTM)

    Consumer empowered economy is driving the FMCG, CPG and Retail Industries to comply more accurately with the ever ...
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    Brochure

    OTM Smart Solution for Cpg/Fmcg/Retail

    Consumer empowered economy is driving the FMCG, CPG and Retail Industries to comply more accurately with the ever ...
    itc_oracle_otm-shared-services-1

    Brochure

    smart solution oracle transportation management : on demand...

    Oracle Transportation Management (OTM) / Global Trade Management (GTM) is the world leader in transportation management ...
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    Infographic

    Supply Chain Network Design and Optimization

    Supply Chain Network Design and Optimization is a process to determine the unique network configuration for the supply ...
    Robust SAP Solution with Customized Modules Enables Better Collaboration & Standardization of Key Business Processes

    Case study

    Robust SAP Solution with Customized Modules Enables Better...

    The client wanted to simplify internal business processes and reduce complexity by standardizing and automating ...
    Integrated SAP S/4HANA Implementation Leads to Enhanced Scalability & Better Agility

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    Integrated SAP S/4HANA Implementation Leads to Enhanced Scalability...

    The client wanted to be more agile in responding to increasing client demands by optimizing internal processes. There ...
    Benefits of Core Banking Surround Services

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    Core Banking Surround Services

    Banks today are reinventing their business and operating models to address increasingly demanding customers and ...
    Gaining end-to-end visibility on supply chain operations

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    Adaptive Supply Chain

    Supply chains are becoming more and more complex and extended day-by-day. But the good news is that today there are ...
    Drive profitability across the CPG ecosystem

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    Distributor Performance Excellence in CPG Industry

    With the increasing competition in every business domain, the CPG industry is getting more and more commoditized. In ...
    Application Portfolio Optimization Methodology Provides Increased Visibility & Enhances Functional Capabilities

    Case study

    Application Portfolio Optimization Methodology Provides Increased...

    The client, a top 5 global tobacco manufacturing company, had a decentralized IT setup and required visibility into the ...
    Effective Implementation of ITIL Processes Enabled Server Availability Rate of Over 99.85% for a FMCG Major

    Case study

    Effective Implementation of ITIL Processes Enables Server...

    ITC Infotech helped the client improve overall performance efficiency and availability of their infrastructure - ...
    Improving Distribution Process & Cost Efficiency through GPS-based Vehicle Tracking Solution for a FMCG Major

    Case study

    Improving Distribution Process & Cost Efficiency through...

    The client and its Wholesale Distributors (WD's) lacked the support infrastructure needed to monitor the movement of ...
    Solution Design & Delivery of a Secondary Sales Data Management Tool for a Global Supply Chain Network

    Case study

    Solution Design & Delivery of a Secondary Sales Data Management...

    Lack of insight into secondary sales performance, and challenges in capturing, reporting and leveraging downstream ...
    CPG & Retail industry trends, 2015

    Whitepaper

    Top Five Trends for Consumer Goods & Retail Industry in 2015

    As the growth for major CPG companies has slowed down, the trend for consolidation and transformation of business has ...
    Create a heightened contextual customer experience through an effective loyalty program

    Whitepaper

    The Role of a Loyalty Program in Creating Contextual Customer...

    Contextualization of customer experience allows brands to identify their target audience. By linking historical data of ...
    Retain consumer franchise through a CPG-retailer collaboration

    Whitepaper

    CPG-Retail Collaboration in Emerging Markets

    Fast changing consumer needs and preferences coupled with the explosion of product and channel options challenge CPG ...
    An efficient Warehouse Management System is essential for the business’ growth

    Whitepaper

    Choosing the Best Warehouse Management System

    Warehouse operations demand more proactive monitoring and self-corrective mechanisms for smooth functioning. Latest ...
    Streamlined SLA Based Offshore Support System Helped Reduce TCO & Outstanding Call Volume by 40%

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    Streamlined SLA Based Offshore Support System Helped Reduce TCO...

    A legacy portal based system supporting 56 applications, developed and maintained by internal IT team, faced roadblocks ...
    Sourcing and Dispatch Optimization for a leading Agri Trading Company

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    Sourcing and Dispatch Optimization for a leading Agri Trading Company

    The client needed sourcing and dispatch optimizer due to the growing complexity of the market.
    Optimized New Product Introduction Process Enabled Significant Cost Saving & Productivity Improvement for Leading Consumer Retailer

    Case study

    Optimized New Product Introduction Process Enables Significant Cost...

    With roughly 60% of products sold at the retail stores being designed in-house, and their manufacturing outsourced to ...
    Robust CRM Solution Enabled Tobacco Major to Reduce TCO & Improve Performance Efficiency

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    Robust CRM Solution Reduced TCO & Improved Performance Efficiency

    The client, a Fortune 500 company, wanted to develop and implement a CRM solution based on Siebel to enable integrated ...
    SAP Supply Chain Performance Management implementation for enhanced business performance

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    SAP Supply Chain Performance Management implementation for enhanced...

    Lack of integration between the supply chain and organization goals, and a lack of a systematic approach for root cause ...
    Reduction of Cost & Complexity in Supply Chain by Optimization of Distribution Centers

    Case study

    Reduction of Cost & Complexity in Supply Chain by Optimization...

    To analyze change in the product flow in network post closure of its distribution centers.
    Network Optimization leads to cost benefits for a leading CPG company

    Case study

    Network Optimization leads to increase in inventory turn and cost...

    The client had a highly seasonal nature of business and a diverse product portfolio. This resulted in multiple ...
    Location Management System Improved Warehouse Readiness for WMS Implementation

    Case study

    Location Management System Improved Warehouse Readiness for WMS...

    The client had no proper system to track and trace inventory within the warehouse and faced challenges in executing ...
    Network Optimization prepares leading FMCG player for future growth

    Case study

    Network Optimization prepares leading FMCG player for future growth

    The client needed a flexible and adaptive supply chain network for futuristic growth.
    Fast Improvement in Inventory Management and Supply Chain Processes

    Case study

    Accelerated Improvements in Inventory Management and Supply Chain...

    Misalignment between business and technology affecting the supply chain and distribution network.
    World's Leading Brewery Uses Innovative Algorithms to Provide Optimized Up-sell & Cross-sell Order Recommendations

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    World’s Leading Brewery Uses Innovative Algorithms to Provide...

    Given the glut of SKUs, sales persons were unsure of what SKUs to pitch to stores while stores were hesitant to order ...
    Network Optimization Model for a Flexible Supply Chain

    Case study

    Network Optimization Model for a Flexible Supply Chain

    The client needed a flexible and adaptive supply chain network.
    Consumer Packaged Goods Company Improves Coupon Effectiveness by Using Flexible Simulation Tool to Design Coupons

    Case study

    Improve Coupon Effectiveness enabled by Flexible Simulation Tools to...

    ITC Infotech’s user-friendly simulator tool designs coupon promotions for generating targeted sales lift while ...
    Enabling an Integrated & Effective CRM-SFA System to Ensure Improved Business Process & Cost Efficiency

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    Enabling an Integrated & Effective CRM-SFA System to Ensure...

    The client was using multiple disparate applications to manage and monitor its sales force and customer relationship ...
    Driving supply chain effectiveness

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    Driving supply chain effectiveness

    Targets and benchmarks were not clearly defined. Supply chain not aligned with the enterprise performance management ...
    Creation of centralized Material, Customer & Vendor master data improves management decision making

    Case study

    Creation of centralized Material, Customer & Vendor master data...

    Disparate management data across the global enterprise, with multiple entries for the same item.
    Garnering Customer Traction Through Enhanced Online Presence

    Case study

    Garnering Customer Traction Through Enhanced Online Presence

    New website solution developed by ITC Infotech helped the client to achieve its business needs successfully. It also ...

    Videos

    Delivering competitive advantage through Customer Experience
    View select case study snapshots of how ITC Infotech has transformed Customer Experience for companies across industries including Retail, Hospitality, Airlines & Travel and Consumer Goods.

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    Trade Promotions Optimization

    Rule the change with Analytics Solutions

    #Digitaligence

    $65 bn

    Spending on consumer packaged goods in the next decade by millennials - making them the most important cohorts for the industry

    9-18%

    Acceleration in growth rate when consumer categories reach their Digital tipping point

    1 bn +

    New consumers by 2020, spending between $10 and $100 per day

    Put #Digitaligence to work for you. Get in touch with us now!


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    Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Ms. Krati Golash at contact.us@itcinfotech.com

    Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

    Phone: +91-80-2298 8331-37