When super users power adoption of powerful software,

it’s #Digitaligence at work!

CTRM product and platform providers regularly issue system updates and introduce new functionalities. Though support for ongoing maintenance, patches and upgrades are covered under maintenance contracts, these engagements tend to be reactive and after-the-fact.

The role of super users is key to post-implementation and ongoing success of any CTRM system – Super users form the front line interface between business, users and IT organizations. Trading houses partner with ITC Infotech for support of their super users to ensure optimum system utilization and value realization.

Route to Business Optimization


ITC Infotech follows an ‘operate-to-optimize’ framework for super user support across functional and technical areas for multiple CTRM products. ITC Infotech’s extensive experience in serving multiple asset classes across industries such as oil, gas, power, agriculture, metal and freight, enables faster resolution time at an optimized cost.

Business benefits

  • Quicker response time
  • Optimized costs



Case study

Customized Integration Gateway Tool & Comprehensive Risk...

The client was using multiple systems for different trade capture activities. It was becoming a cumbersome task to ...

Case study

End-to-end CXL Solution Package Significantly Reduces Cost of...

The client had procured the source code and implemented a leading Commodity Trading and Risk Management solution called ...
Lack of focus on logistics in CTRM Systems


Logistics and its Interface with Commodity Trading & Risk...

Due to the complexity of commodity contracts, most trading systems cannot cover all the functionalities required to ...


Transformational Digital Banking Solutions
Today’s digital consumers are redefining how banks engage with and service their clients. With ITC Infotech’s converged data & digital solutions, Banks can surge ahead of competition by...

Integrated solutions for the Health Insurance industry

Contextualize Customer Experience across channels

Process Mapping – A force multiplier for requirements...

Customer Experience for the Health Insurance Industry


$5.6 mn

Projected annual savings for a refinery operation with an implemented ETRM system


ROI on a five-year investment in comprehensive E/CTRM solutions


Reduction in time spent monitoring trades and managing risk with E/CTRM solutions

Put #Digitaligence to work for you. Get in touch with us now!

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Ms. Krati Golash at contact.us@itcinfotech.com

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Phone: +91-80-2298 8331-37