When efficient documentation results in documented increase in product appreciation,

it’s #Digitaligence at work!

CTRM product implementations require extensive documentation – covering existing processes, futuristic scenarios, system’s usage details and test case reports. In most cases, documentation created during implementations are the only product reference that an organization can offer to existing and new users. Inefficiencies in documenting implementations often lead to oversights in details crucial for better usage of products.

Clients partner with ITC Infotech to create extensive documentation of business processes employed by the organization to develop end-to-end visibility of project management lifecycle (PMLC) and software development lifecycle (SDLC).


ITC Infotech enables trading houses to enhance implementation of CTRM systems and products, while troubleshooting process-related issues quickly. By adopting a systematic training approach, we offer training and in-depth training materials tailored to meet each client’s unique business requirements.

We work closely with business users and technical teams to understand processes in depth, and accordingly create detailed business process documentation during CTRM implementations. Our training programs have enabled end users utilize multiple systems efficiently, across asset classes.

Business benefits

  • Create awareness of systems and processes
  • Improved usage of CTRM products
  • Accelerated troubleshooting
  • Higher value realization from CTRM products



Case study

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Case study

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$5.6 mn

Projected annual savings for a refinery operation with an implemented ETRM system


ROI on a five-year investment in comprehensive E/CTRM solutions


Reduction in time spent monitoring trades and managing risk with E/CTRM solutions

Put #Digitaligence to work for you. Get in touch with us now!

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Ms. Krati Golash at contact.us@itcinfotech.com

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37