Banking on integrated digital technologies to create the bank of the future

is #Digitaligence at work!

In the era of Digital Banking, customer expectations for banking services are getting redefined with digital disruptors disintermediating the market – creating a new competitive dynamic.

In the pursuit of becoming digital banking leaders, banks are now looking into precious customer data to provide differentiated and customized services. Becoming increasingly data driven will also enable banks to understand the consumers’ buying behavior, move beyond single transaction relationships and provide contextual services that exceed expectations.

Leading banks partner with ITC Infotech to transform their operations with compelling digital banking services and solutions – powered by actionable data driven insights.


Banking organizations partner with ITC Infotech to optimize their operations by rethinking their business models, delivery channels and products.


Retail Banking

  • Creating value through a team of 1000+ dedicated Banking technology and domain professionals
  • Robust solutions through ITC Infotech’s end-to-end test factory service across the banking spectrum, powered by 300+ testing consultants – specialist in the Banking domain
  • Robust digital banking framework, for faster time-to-value
  • Superior customer experience solutions strengthened by our partnership with Backbase
  • Pre-built plug & play solution: Social CRM, digital marketing and smart kiosk


SME and Corporate Banking

  • Digitized traditional trade finance products and bank payment obligation; optimized structured deposit systems and online corporate administration systems
  • Proven integration expertise: ERP/TM implementation and integration
  • Preferred and reliable cash management services and end-to-end expertise in online trade finance
  • Dynamic pricing by segmentation — Micro Segmentation
  • Differentiated capabilities: from P2P to Crowdfunding


Mortgage and Lending

  • Front-office processing, underwriting, back-office processing, property valuation, credit applications loan boarding, loan administration, refinancing, collections, new regulation changes and closure of mortgage loans
  • Three-tier service engagement, including application development, application maintenance and production support services
  • Helping banks with mortgage process to be Mortgage Market Review (MMR) compliant by leveraging Microsoft BizTalk, Microsoft .NET, Oracle, Mainframe, DB2 and proprietary systems
  • Enabling risk-based mortgage decision-making, complimented by expertise across the complete range of mortgage applications
  • Business process re-engineering


Itc Reimagine Corporate Finance 002 1


Redefining Corporate Finance

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Organizations are increasingly burdened with bankruptcies of their customers, delayed payments, non-optimized credit ...
Extended Enterprise Helps Leading Nordic Bank Achieve High Performance, Reduced Costs & Skilled Offshore Talent

Case study

Extended Enterprise Helps Leading Nordic Bank Achieve High...

To maintain a dominant position in the region and grow substantially through mergers and acquisitions, the customer ...
Reduced Operational Cost & Service Excellence for a Leading Eurozone Bank

Case study

Reduced Operational Cost & Service Excellence for a Leading...

The client needed to integrate disparate systems and optimize support services across a diverse application portfolio.
Leveraging Data for Differentiation


Leveraging Data for Differentiation

The world is facing a data surge never seen before. Unstructured data - from online behavior, purchases, mobile ...
Customer experience management for BFSI


Customer Experience Management for the Banking, Financial Services...

In order to optimize customer experience, financial institutions must understand the needs and behaviors of customers. ...
Benefits of Core Banking Surround Services


Core Banking Surround Services

Banks today are reinventing their business and operating models to address increasingly demanding customers and ...
Create a heightened contextual customer experience through an effective loyalty program


The Role of a Loyalty Program in Creating Contextual Customer...

Contextualization of customer experience allows brands to identify their target audience. By linking historical data of ...
BCBS 239 improves strategic and risk management capacity


BCBS 239 – Risk Data Aggregation & Reporting Response

Banks need a program to allow a thorough understanding of the existing IT architectural and functional issues of the ...
Effective implementation of basel III procedures is now imperative


Liquidity Management Under Basel III & Key Challenges Faced in...

The current infrastructure requires credit and market data feeding and reporting as a part of the LCR and NSFR ...
Intelligent technology enables centralization of collateral functions


Collateral Management Road to Optimization

Collaterals are predominantly managed in the back office, and are totally out of sync with the treasury/finance desk. ...
Effective asset liability management helps maintain liquidity and net interest income


Behavioural Analysis in Asset & Liability Management

The current scenario has technical and business challenges. The behavioral scenarios may include particular segments of ...
Testing Services Provided Through Dedicated TCoE Led to Improved Go-to-Market Time & Reduced Operational Cost

Case study

Testing Services Provided Through Dedicated TCoE Leads to Improved...

Being an online based banking organization, IT forms the key backbone supporting the client’s business deliverables. ...


Transformational Digital Banking Solutions
Today’s digital consumers are redefining how banks engage with and service their clients. With ITC Infotech’s converged data & digital solutions, Banks can surge ahead of competition by...

Integrated solutions for the Health Insurance industry

Contextualize Customer Experience across channels

Process Mapping – A force multiplier for requirements...

Customer Experience for the Health Insurance Industry


  • Backbase
  • suntec-logo


$20 bn

Projected annual savings in settlement, regulatory and cross-border payment costs - through Technology interventions


Customers globally are using FinTech products or services


Banks say that their core systems cannot support FinTech

Put #Digitaligence to work for you. Get in touch with us now!

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at

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