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June 18, 2020


4:00 pm SAST
(7:30pm IST, 10:00am EDT, 3:00pm UK)

COVID-19 is still lingering on and has impacted every aspect of our lives. It has a profound impact on how the future is going to shape up for businesses and how the organisations are impacted.
Banking, Financial and Technology services have also started seeing the impact as many companies cut budgets or spends on their projects. As a result, it’s an imperative for every business stakeholder to understand this impact and try to come up with strategy and plans to ensure their organizations can revive and thrive in this “new normal”.

Our Panellist will discuss on how COVID is impacting businesses, how traditional attributes of data needs to be augmented, how personalization is now crucial than ever and what are key tenets to revive your businesses and use insights more effectively.

This Session

will discuss:

  • Impact of COVID-19 on consumers and businesses across industries – consumer behaviors, business models, ways of working
  • How traditional ways of understanding consumers and their behavioral attributes are changing? 
  • How digital and analytics is no longer an option but a necessity?
  • What are the 5 key tenets for an organization to revive and thrive in this “new normal”? 
  • What are the 5 key steps to reimagine your data and analytics to derive maximum insights?


Shalain Gopal

Data Science Manager,
ABSA Group

Ms. Shalain Gopal, is a technically sophisticated professional with solid history of innovation and success. She has attained a vast array of skills and knowledge through her academic and professional tenure both locally & globally in business and IT.

Shalain has a rare skill which allows her to translate strategic business needs to IT and vice versa, resulting in a win-win outcome for all parties.She is obsessive about people, data, technology and the advancements that be made using it wisely. As a vibrant dynamic situational solutionist, she possess a proven track-record of successfully implementing strategic solutions to meet ever changing organisational needs. At present, she is part of the ABSA group in South Africa and handles the Data capabilities.

Debasish Chatterjee

Sr. Vice President - Digital Experience,
ITC Infotech

Debasish leads the mandate for the company’s Data & Analytics Services & Solutions – from infrastructure to insights to interventions. In his current role, Debasish helps global clients of ITC Infotech set their AI strategy and define the roadmap to amplify business outcomes by unleashing intelligence at scale. He leads the company’s global team of data scientists and data specialists, while playing a hands-on role in capability building and skill development in the areas of AI/ML. With over 20+ years of experience, Debasish has established a successful record of accomplishment across Business Information Management & Data leadership roles, as Director, Practice Head and Program Manager in areas including Information Architecture, Solution definition, Pre-sales & Delivery for large complex engagements.

He also brings in consulting experience in the areas of Analytics strategy and roadmap, Analytics competency center, Information Management, Architecture, and Business Analytics for Fortune 100 companies globally.