As a leading new age Global Platinum partner of Oracle, we are excited to meet with you at Oracle Modern CX in Las Vegas, 19-21 March, 2019 to discuss exciting opportunities for a Digital future with you.

ITC Infotech is helping global leaders enable next-generation Customer Experience process, technology and insights to create a sustainable competitive differentiator.  We would have demos around some of our solutions including: Oracle Cloud Loyalty, Connected Service (Service Cloud + AR/VR + IOT), Oracle Hospitality (Micros), Siebel CRM Modernization and Move-to-Cloud, etc.

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Oracle OpenWorld 2017 Platinum Partner

Our Offerings


Why ITC Infotech

Loyalty – CX

  • Oracle Loyalty Cloud integrated with Customer Portal and Partner Portal;
  • Siebel Loyalty to Oracle Cloud Loyalty Data Migration
  • B2C Loyalty Industry Templates for Retail, Hospitality, Airlines
  • B2B Loyalty Industry Templates for CPG, Mfg, Hi-Tech
  • We worked as co-innovation partner with Oracle Product Management
  • Over 10+ yrs. of Loyalty implementations globally across industries

Siebel CRM – Modernization

  • Siebel IP 2018 upgrade,
  • UI/UX using Siebel Open UI
  • Siebel Disconnected Mobile Apps
  • We worked as co-development partner with Siebel Product Management
  • Over 16+ yrs. history of servicing Siebel Customers globally 24x7x365

Connected Service

  • Oracle Service Cloud, Oracle Field Service Cloud + AR/VR + IOT Cloud
  • Provides Customer Self-service, OEM/Brand Remote Service and Assisted Service Models
  • We worked as co-innovation partner with Oracle Product Management
  • Demos Ready to be implemented very quickly to suit various OEMs / Industries

Oracle Hospitality (Micros)

  • Oracle Opera PMS, Oracle Simphony POS and Integrations with other CX & ERP Applications
  • Customer (Guest) Insights
  • We worked as joint services partner with Oracle Hospitality for over 12yrs+ and having done 1000’s of implementations, upgrades, etc.

Customer Experience

  • Oracle Sales Cloud, Oracle Marketing Cloud, Oracle Commerce Cloud, Oracle Service Cloud, Oracle Field Service Cloud, Oracle Loyalty Cloud
  • Functionality & Data Migration from On-premise CX Apps to Oracle Cloud CX Apps

Industry / Domain Experience: A dedicated “Oracle Industry Solutions COE” powers ITC Infotech’s deep B2C/B2B industry expertise, across Retail, Consumer Packaged Goods (CPG), Travel, Hospitality and Transportation

Analyst Mention: Independent research firm, Forrester Research Inc., has cited ITC Infotech in its report titled “Leading Oracle Services Providers globally”.

Watch our videos to know more about our solutions

ITC Infotech’s Connected Services Solution

ITC Infotech’s Loyalty and Campaign Management Services

Oracle Cloud Loyalty integration with Oracle Micros Hospitality

Data Migration tool – Legacy Loyalty to Oracle Cloud Loyalty

ITC Infotech’s Lightning Connector Series 1

Find ITC Infotech in Oracle Cloud Marketplace here >>

To set up a meeting with our Oracle Practice Experts, please write to us at

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Contact Us | Sitemap | Corporate Identity Number: U65991WB1996PLC077341 | For any queries or grievances contact Mr. Jay Shah at

Registered Office: Virginia House, 37 J. L. Nehru Road, Kolkata - 700071, India.

Phone: +91-80-2298 8331-37