Improving the strategic value of investments in technology

is #Digitaligence at work!

Technology and business leaders from across organizations work with ITC Infotech’s CIO Advisory Services group to align and improve realization of investments in technology portfolio. Our services allow IT to drive technology and process efficiencies throughout the organization, better support and deliver transformational business changes.



  1. data-migration

    IT Transformation

    • Driving business innovation, execution and agility through process, technology and cultural change
    • Formulating the enterprise IT strategic plan addressing business needs, financial constraints and organization skills
    • Defining the business and technology blueprint that drives business value delivery
  2. Successful-implementations

    IT Optimization

    • Identifying areas and means where IT spending can be reduced
    • Aligning the IT enterprise to deliver business relevant services with measured ‘Business Value of IT’
    • Analyzing IT spend and identifying opportunities of prioritizing strategic investments, to maximize business benefits
  3. enquiry-management

    IT Governance

    • Establishing a framework which ensures our clients’ IT division supports and enables business objectives
    • Setting up the governing organization at strategic, tactical and operational levels with right skills, roles and responsibilities
    • Defining the process governance framework to ensure delivery of programs and projects in line with business case

Our key solutions include:

  1. plm-for-small-&-medium-businesses

    Target Operating Model design for IT Organizations

    ITC Infotech’s Enterprise TOM design methodology assists our clients across three phases:

    • Current state assessment phase for AS-IS analysis of the systems and processes
    • TOM design phase for defining the scope of services and capabilities to support business functions
    • Roadmap and spend analysis phase for designing future transformation strategy


  2. implementation-accelerators

    IT Strategy and Next Generation Enterprise Architecture

    Our enterprise IT transformation methodology address clients’ business needs and challenges. We conduct comprehensive assessment across following phases:

    • IT enterprise vision phase for assessing the current business and IT landscape
    • Target IT enterprise architecture for designing the TO-BE process & information model and system architecture by identifying gaps and capabilities
    • Roadmap phase for creating budgets, timelines and implementation plan


  3. Service-life-cycle-management-services

    Application Portfolio Assessments

    We assist our clients to conduct a structured analysis into their application information through our Application Portfolio Assessment methodology. By creating high-level views of application portfolio, mapped against key business processes, while finding consolidation and rationalization opportunities by identifying gaps, a prioritized roadmap based on technical complexity, business priority and fit for purpose criterions are defined.

Business benefits

  • Help CIO’s manage and implement programs successfully
  • Drive greater business and IT alignment
  • Realize cost reduction strategies through a mix of process-organization strategies
  • Help drive IT portfolio optimization and new IT strategies such as new channel strategy, information strategy, master data management, etc.



Case study

Data Analytics Unlocks Substantial Energy Savings for a Leading...

Energy costs accounted for a significant fifteen percent of the industry’s operational expenditure and increased ...

Case study

Supply Chain Network Optimization for Efficiency, Reduced Cost and...

High supply chain network costs and reduced profitability made more complex by the dynamicity of the company’s global ...

Case study

Flexible & Scalable Offshore Delivery Center Lowers TCO &...

The client (a US based firm) was seeking a technology partner to help establish a technology delivery center in India, ...
Unified View of Customer Data Improves Customer Profitability & Increases Customer Acquisition

Case study

Unified View of Customer Data Improves Profitability & New...

The client embarked on a CX 2020 Transformation program – a 5 year journey to improve client experience resulting in ...
Streamlining Production Processes and effecting Throughput Improvements for a leading Metals Manufacturer

Case study

Streamlining Production Processes Improves Throughput for a Leading...

The client was facing problems in determining the right inventory levels for its minting operations. Also, the ...
Defining Single View of Customer Strategy & Roadmap for a Leading Retail & Financial Services Company

Case study

Defining Single View of Customer (SVC) Strategy & Roadmap

The client was using multiple applications across LOBs (Line of Businesses) and entities to store and manage customer ...
Loyalty Strategy and Roadmap for a large GCC based Retail conglomerate

Case study

Loyalty Strategy and Roadmap for a Large GCC Based Retail Conglomerate

While the existing loyalty program witnessed significant growth in its member base, the program was still not ...
Application Portfolio Optimization Methodology Provides Increased Visibility & Enhances Functional Capabilities

Case study

Application Portfolio Optimization Methodology Provides Increased...

The client, a top 5 global tobacco manufacturing company, had a decentralized IT setup and required visibility into the ...
Superior Target Application Architecture Definition Helps Support Business Strategy & Achieves Measurable Business Benefits

Case study

Superior Target Application Architecture Definition Helps Support...

The client, a key player in both the OEM and Automotive Aftermarket space, had undergone a change in ownership and ...
Sustainable Governance, Risk & Compliance Model for Enterprise Risk Management Leads to Cost Efficiencies & Better Business Results

Case study

Sustainable Governance, Risk & Compliance Model for Enterprise...

The client was facing challenges in aligning their long-term goals focusing on the company’s growth objectives in ...
Business Case Creation & Solution Implementation Roadmap for a Leading Insurance Company

Case study

Business Case Creation & Solution Implementation Roadmap for a...

The client’s business processes and systems were fragmented. There was unmanaged spend of half a billion dollars and ...
Business Transformation through Process Re-engineering & Enterprise App Evaluation & Selection for a UK Based Paper Manufacturer

Case study

Business Transformation through Process Re-engineering &...

Increasing business growth led to increased business complexities, and the client was facing challenges with ...
Synchronizing Contract Manufacturers for Controlled Costs & Understanding Impact of its Risk Mitigation Strategy

Case study

Synchronizing Contract Manufacturers for Controlled Costs &...

The client needed a cost effective and rationalized contract-manufacturing base and an optimized product mix for each ...


Partners in Progress: Solvay
Chief Information Office (CIO) Solvay speaks about the long-standing association with ITC Infotech and the sustained value delivery. "ITC Infotech put in lots of effort to understand our needs &...

Delivering competitive advantage through Customer Experience

Trade Promotions Optimization

10th Edition: Supply Chain Practitioners Council (SCPC)

Insightful data enabling informed decisions



By this year, Digital natives will dominate the workplace - entering into their peak buying power

No. 1

Greatest challenge to a “digital vision” is cultural


of Digital spends are measurable in terms of return on investment

Put #Digitaligence to work for you. Get in touch with us now!

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