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The case for a hybrid workforce post COVID-19

The case for a hybrid workforce post COVID-19

April 1, 2020 -
Automation has ushered in a digital workforce characterized by digital assistants and digital buddies. At ITC Infotech, this has...more
COVID-19 and the challenge of scaling remote support

COVID-19 and the challenge of scaling remote support

March 31, 2020 -
The COVID-19 pandemic has changed daily routines in ways that are unimaginable. And the urgency to Work from Home...more
A prediction that won’t go wrong: Supply Chain Risk Manager set to become a formal role in the post-COVID-19 era

A prediction that won’t go wrong: Supply Chain Risk Manager set to become a formal role in the post-COVID-19 era

March 30, 2020 -
As the impact of COVID-19 unfolds it is becoming agonizingly obvious that most supply chain organizations do not have...more
CX 4.0: A journey into personalization and customization

CX 4.0: A journey into personalization and customization

March 27, 2020 -
The old school methodology of using RFM (Recency, Frequency, and Monetization) used in the Travel & Hospitality industry was...more
The Truth about Trade Investment

The Truth about Trade Investment

March 20, 2020 -
Growth vs Profitability – The trade-off is getting brutal for CPG The obsession with growth has long been driving...more
Navigating through the Smart Factory Journey and Making the Right Choices

Navigating through the Smart Factory Journey and Making the Right Choices

March 5, 2020 -
Manufacturers today are being drawn into making a choice between Manufacturing Execution Systems (MES) and IIoT platforms to create...more
Eight tenets to build an unassailable challenger bank

Eight tenets to build an unassailable challenger bank

February 28, 2020 -
The last decade saw traditional banks being buffeted by the winds of digital disruption and regulatory penalties. Many banks...more
Going viral: Re-examining risk in global supply chains

Going viral: Re-examining risk in global supply chains

February 18, 2020 -
The coronavirus or the COVID-19 outbreak, with 1,776 deaths and over 71,444 reported cases (and counting), has become a...more
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