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Exceptional Customer Service – the Best bet to Win the eCommerce Game

Exceptional Customer Service – the Best bet to Win the eCommerce Game

Research has found that 89% of customers will switch to another brand for a better customer experience. Onboarding new customers, keeping them loyal to...more
Connected Services – the Key to Aftermarket Success

Connected Services – the Key to Aftermarket Success

An analysis across 30 industries revealed that earnings-before-interest-and-taxes from aftermarket services was an impressive 25%, compared to a dismal 10% from equipment sales.*  ...more
Factory Command and Control Center

Factory Command and Control Center

The age in which business analytics rule has arrived. Here’s a statistic by Forbes that proves the point, “52% of enterprises are leveraging advanced and...more
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