Delivering a seamless experience from click to brick,is #Digitaligence at work! Overview |Delivering Results |Offerings |Resources The future of shopping will belong to those who are able to capitalize on some of the biggest retail industry challenges amidst increasing competition: deeper consumer engagement, cross channel strategy, rapid product innovation, cost efficiencies, value chain integration and more. Leading global retailers are turning to ITC Infotech to create new digital engagement possibilities for consumers across channels, driven by insightful data and analytics. From bringing in cutting edge product design and development capabilities, to helping source merchandize from across the global supplier network, while adapting and managing the dynamic structures of supply chains and driving superior cross channel consumer engagement and commerce possibilities – ITC Infotech partners with its retail customers to create new data driven digital possibilities. Digital Technologies integrated across the Retail ecosystem DELIVERING RESULTS Retailers juggle with a multitude of factors across channels – demand forecasting, price, space allocation and so on. ITC Infotech helps retailers overcome this hurdle through closed-loop planning and optimization. Our collaborative planning, forecasting and replenishment offerings equip retailers with a what-if plan for demand management. Product innovation is key to maintaining a lead over the competition in the current market scenario, a problem that most retailers face. ITC Infotech, through its offerings like Shopper- & Market- Insights-Driven PLM, value-added apps, and Digital Product Information Management, helps retailers remain market-relevant. New challenges emerge as retailers adapt to a global market. What we bring to the table is a rapid response supply chain that covers everything from strategic design to execution and operations. We bring optimization and visibility to supply chains, and introduce smart logistics and energy management, and WMS, making global trade efficient. Cross channel commerce, order and inventory orchestration, and last mile fulfilment have been at the forefront of retailer strategies for some time now. ITC Infotech brings to the table solutions for conversational AI/ML and mobile driven commerce, next-gen unified commerce engine with APIs and micro-services, and omni-channel order orchestration. Leveraging disruptive technologies to personalize customer experiences is a tough game for any retailer. Our solutions include AR/VR use-cases for in-store and remote experiences; UI/UX Innovation; Gesture, Facial, Biometric Recognition; IOT, Beacons use-cases for in-store and near- store; and Lateral Thinking, Quick Prototypes, Fail Fast, Adapt Fast. SOLUTIONS Customer Value Management Mobile Assistants (AtiBodh) Real-Time Analytics Dashboard Application for Retail – RADAR SERVICES Supply Chain Management Customer Experience Product Lifecycle Management (PLM) Operations Enablement – ERP Data Infra to Interventions Application Development and Maintenance Infrastructure Services Interactive Marketing Internet of Things (IoT) Testing as a Service (TaaS) Mobility Product Engineering Services RESOURCES Brochure Energy Analytics and Maintenance for Retail Energy is amongst the top 4 operating expenditures in retail, and it is constantly growing. Here are a few ... Download Whitepaper Custom Fiori “Purchase Order Approval” App: Making Decisions... Download Whitepaper SAP S/4HANA ‘MRP Live’: Contemporary Planning Solutions for... Download Whitepaper SAP Solution Manager 7.2: A Transformational Change SAP Solution Manager is at the center of SAP implementations and is an established solution for monitoring and ... Download Whitepaper SAP S/4HANA ASSESSMENT: FUTURE IS NOW SAP S/4HANA is the next generation business suite designed to help you run simple in the digital economy. It is a new ... Download Case study SAP Success Factors Suite The customer wanted to simplify its processes in managing HR and talent related activities like recruiting, performance ... Download Case study Enabling Collaborative Product Development Unavailability of product development data and lack of collaboration between geographically dispersed teams was ... Download Case study Accelerating Product Development with Automated Workflows and... The client was struggling with increasing sampling costs and long development cycles. Download Case study Customized Assortment Building Platform through PLM Our client had various National Organizations that were individually responsible for deciding assortments, creating a ... Download Case study Comprehensive DW Strategy & Roadmap Helps Exploit Synergies... The client needed a comprehensive data warehouse strategy and roadmap and associated information architecture to ... Download Case study POS & Loyalty Backend Integration Enhances Customer Experience Inability to fully deliver on a superior customer experience due to technology bottlenecks and less than adequate ... Download Case study Introduction of Coalition Loyalty Program Across Premium Brands... Strong independent loyalty programs across different premium businesses of the parent company. However, initial studies ... Download Brochure SMART Industry Solution for Oracle Transportation Management (OTM) Consumer empowered economy is driving the FMCG, CPG and Retail Industries to comply more accurately with the ever ... Download Brochure SMART Solutions for Oracle Transportation Management (OTM) Globally, organizations spend about 5%-17% of sales revenue on transportation depending on the level of market ... Download Brochure SMART Solution for Oracle Transportation Management: On-Demand... Managing Oracle Transport Management (OTM) applications to fulfill changing process needs is critical in achieving ... Download Infographic Customer Value Management (CVM) ITC Infotech’s Customer Value Management (CVM) framework is a closed loop process that enhances knowledge about ... Download Infographic Partner Collaboration Portal Our solution provides Retailers with a comprehensive framework to enable collaboration with partners across the ... Download Infographic API Management ITC Infotech's API Management Solutions help clients collaborate and innovate seamlessly - anytime, anywhere and across ... Download Infographic Supply Chain Network Design and Optimization Supply Chain Network Design and Optimization is a process to determine the unique network configuration for the supply ... Download Brochure Consulting Led Technology Services & Solutions for the Retail... To compete effectively, Retailers need technology partners with a blend of strategic and operational consulting ... Download Whitepaper Production Order Tracking in PLM for Retail, Footwear & Apparel... Retailers and Brands are competing to reduce time-to-market and bring in new collections more often. The fast paced ... Download Brochure Core Banking Surround Services Banks today are reinventing their business and operating models to address changing market dynamics. To win in the ... Download Brochure Establishing an Adaptive Supply Chain Superior supply chain performance drivers value creation by aligning supply chain objectives with strategic ... Download Case study Defining Single View of Customer (SVC) Strategy & Roadmap The client was using multiple applications across LOBs (Line of Businesses) and entities to store and manage customer ... Download Case study Streamlining Project Management & Demand Processes Owing to business expansion, both in terms of the number of stores and the number of concepts, the IT Organization of ... Download Case study Loyalty Strategy and Roadmap for a Large GCC Based Retail Conglomerate While the existing loyalty program witnessed significant growth in its member base, the program was still not ... Download Case study Streamlining Operations to Enable Global Transformation The client, one of the oldest and most reputed men's clothing chains in the United States, was preparing to scale up ... Download Case study Reducing Time-to-Market by Unifying Business Processes The client’s complex wholesale business entailed catering to the needs of their customer base, brands & licensors, ... Download Case study A Quick Out-of-the-box PLM Implementation Helped a Leading Running... With the Retail and Consumer Goods industry seeing increasingly shorter product cycles and more variants, our client ... Download Case study Modernizing Design-to-Production Cycles Outdated systems and manual workflows were resulting in unreliable data and reactive decision-making. Download Whitepaper Top Five Trends for Consumer Goods & Retail Industry in 2015 Glocalisation – phenomenon of the modernized world – has a profound effect in the CPG & Retail industry and has ... Download Whitepaper The Role of a Loyalty Program in Creating Contextual Customer... While most firms acknowledge the growing importance of contextualization, they often fall short in both strategizing ... Download Whitepaper Measurable Loyalty – An Imperative for Multi Concept Retail... Despite significant investments in Loyalty programs, retailers across the board are unable to measure the effectiveness ... Download Whitepaper CPG-Retail Collaboration in Emerging Markets Collaboration - a systematic and conscious effort between two parties in creating a positive synergy by working towards ... Download Whitepaper Choosing the Best Warehouse Management System Growing customer demands and changing market conditions call for all business processes to be streamlined for ... Download Case study Improving Marketing RoI through Analytics Driven Campaigns The client had limited knowledge about their customers. Despite having a loyalty program in place, customer churn in ... Download Case study Aligning IT with Business to Drive Business Growth To support its supply chain process, the client had implemented a Supply Chain Management (SCM) system based on MOVEX ... Download Case study Optimized New Product Introduction Process Enables Significant Cost... With roughly 60% of products sold at the retail stores being designed in-house, and their manufacturing outsourced to ... Download Case study Leading Off-price Retailer Improves Global Collaboration by Breaking... The client's product development ecosystem was disconnected - design data resided on disparate systems and different ... Download Case study Global Lifestyle Footwear Brand Establishes an Integrated Design... The client’s legacy Product Information (PI) system enabled only basic product data management and could not cope ... Download Case study Enhancing Business Process Efficiency The client’s full-line sporting goods store was unable to operate at the optimum functional capability due to manual ... Download Case study Increasing Cross-Functional Team Collaboration & Efficiency in... The client lacked a centralized product repository to share and control product information. A specialized color ... Download Case study Common Product Development Process Enables Increased Efficiency,... The client is a retail conglomerate having operations across North and South America, Europe and Asia. They wanted to ... Download View all Videos ITC Infotech’s Lightning Connector Series 1 In this next-gen connected world, Digiteligence is the key to success. ITC Infotech has embarked on a journey in this connected world where our technology think heads have come together to enable... × ITC Infotech’s Lightning Connector Series 1 In this next-gen connected world, Digiteligence is the key to success. ITC Infotech has embarked on a journey in this connected world where our technology think heads have come together to enable this transformation. ITC Infotech’s Lightening Connector Series 1 empowers seamless connectivity and data sync between Oracle Hospitality and Oracle Loyalty App, enabling you to access and update customer data in real time. Delivering competitive advantage through Customer Experience × Delivering competitive advantage through Customer Experience View select case study snapshots of how ITC Infotech has transformed Customer Experience for companies across industries including Retail, Hospitality, Airlines & Travel and Consumer Goods. iTech 2016: AR/VR Hackathon × iTech 2016: AR/VR Hackathon ITC Infotech successfully concluded the second chapter of ‘iTech 2016’, its annual technology innovation & co-creation platform. As part of iTech 2016, ITC Infotech organized the first of its kind hackathon aimed specifically on Augmented Reality (AR) and Virtual Reality (VR). iTech 2015 – IoT Hackathon × iTech 2015 – IoT Hackathon iTech 2015 was truly a confluence of tech enthusiasts, a playground for the curious minds and a melting pot of ideas. With over 800 registrations and 180+ IoT solution ideas, 36 teams & 120 participants were invited to participate in our 30 hour high-octane idea-to-prototype building IoT hackathon. Integrated CX Solutions for Sales, Marketing & Service × Integrated CX Solutions for Sales, Marketing & Service ITC Infotech – Oracle Cloud Partner for Sales, Marketing & Service. Synergize Enterprise CRM with Digital Marketing Automation through Oracle Marketing Cloud. Leverage Oracle Sales Cloud for planning, prospecting, collaborating and effective sales closures. Thrive in today’s customer empowered environment. View all Partners #Digitaligence 3X Spending among middle-class consumers globally will almost triple by 2030 24% Of in-store shoppers ranked online activity as one of the three most influential activities $380 bn Estimated reduction in cost through automated checkouts, by 2025 Put #Digitaligence to work for you. Get in touch with us now! 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