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Comprehensive Information Governance Strategy & BI Initiative Roadmap Helps Hospitality Conglomerate Achieve Uniform & Timely Business Insights

Case study

Comprehensive Information Governance Strategy & BI Initiative Roadmap Helps Hospitality Conglomerate Achieve Uniform & Timely Business Insights

The client had promoted multiple loyalty programs, business information deliveries, information technologies and fragmented responsibilities among teams and users, which prevented it from gaining a single, unified view of accurate business insights

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Well-defined BI Strategy & Roadmap Improves Cost Visibility

Case study

Well-defined BI Strategy & Roadmap Improves Cost Visibility

The client needed a dynamic framework to access their BI tools to efficiently collate and organize data to convert it into actionable insights throughout different facets of the organization.

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Introduction of Coalition Loyalty Program Across Premium Brands Enhances Loyalty Management

Case study

Introduction of Coalition Loyalty Program Across Premium Brands Enhances Loyalty Management

Strong independent loyalty programs across different premium businesses of the parent company. However, initial studies revealed that there was less than 10% overlap between the two programs.

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Improving Guest Services with RFID-based Guest Recognition System for a Leading Hotel Group

Case study

Improving Guest Services with RFID-based Guest Recognition System for a Leading Hotel Group

In the highly competitive segment of luxury hotels, offering personalized services to guests helps raise client satisfaction levels and improve loyalty.

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