November 20, 2006

ITC Infotech opens dedicated development centre for Finnair

ITC Infotech India Limited, a global IT services company, opened a dedicated development centre for one of its major clients, Finnair, Finland`s biggest airline which has recently started flights to New Delhi.

The development centre was inaugurated by Tom Källström, Vice President, eBusiness Development, Commercial Division, Finnair. The state-of-the-art development centre is situated at the ITC Infotech Park campus in Bangalore and has a seating capacity of 100.

At the inauguration ceremony, Mr. Källström said, “The opening of a dedicated Finnair Development Centre marks an important milestone in our growing relationship with ITC Infotech. The development center will help us in our ongoing efforts to offer quality services to customers faster. ITC Infotech has demonstrated capability in the right technology and domain expertise required to support our airline.”

Earlier this year, ITC Infotech had signed a five-year multi-million dollar contract with Finnair. ITC Infotech will be involved in implementing the frequent flyer loyalty program, e-ticketing and other operational application systems at Finnair.

Commenting at the inauguration of the development centre, Khem Aithani, Vice President, ITC Infotech India Ltd said, “We have a fine mix of technology and business domain expertise to serve our clients in the Travel and Hospitality space. Airlines are a niche business area where ITC Infotech is fast gaining traction”. He further added, “The dedicated development centre is part of our extended enterprise model for our customers, which helps the partnership succeed.’’

The company recently announced opening of a dedicated Development Centre India (DCI) for Danske Bank, the largest bank in Denmark and a leading player in the Scandinavian financial markets.

About Finnair

Finnair, one of the world`s oldest operating airlines, was established on 1st November, 1923. In 2005, Finnair carried over 8.5 million passengers. The airline sends passengers and cargo to nearly 50 international and 16 domestic destinations. During the calendar year 2005 Finnair carried a total of 8,51,71,00 passengers. In addition, the carrier provides travel agency services, catering, package tours, and aircraft maintenance. The Finnish government is the airline`s largest shareholder, with 58 per cent. Finnair is part of the oneWorld Alliance led by British Airways and American Airlines. Finnair Group operations cover scheduled passenger traffic & leisure traffic, technical & ground handling operations, catering, travel agencies as well as travel information and reservation services. The Finnair Group employs approximately 9 700 staff. Its subsidiaries provide air traffic support services or operate in closely related areas.

Finnair on 30 October started flying to New Delhi — its 10th Asian destination — which is said to be the quickest route between India and the European Union.

About ITC Infotech India Limited

ITC Infotech India Ltd is one of the fastest growing India-based global IT and IT-enabled services companies, growing at a CAGR (Compounded Annual Growth Rate) of over 85 per cent across five years. Since it’s inception in October 2000, the company has established itself as key player in the offshoring arena providing outsourced solutions and services to Fortune-class global clients. ITC Infotech is focused at serving the Manufacturing, BFSI (Banking, Financial Services & Insurance), CPG&R (Consumer Packaged Goods & Retail) and T&H (Travel and Hospitality) industries, which it services by combining its many global engagement experiences with its parent’s market-leading expertise in such sectors.

ITC Infotech is a USD 64 million company with over 4200 employees, including its Joint Venture with Client Logic – CLI3L – which provides 24X7 technical support and voice-BPO services to leading clients worldwide. ITC Infotech has offices across USA, UK, Europe and Asia Pacific, and a delivery footprint spanning 42 countries across 4 continents.

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